Audi San Diego

Poor Service I was literally the first person at the service department in the AM. Scott, pleasant person, set me up and advised the service would take approx. an I was literally the first person at the service department in the AM. Scott, pleasant person, set me up and advised the service would take approx. an hour, which is not unreasonable since it was a simple service. Over 3 hours later my car arrived, which took me 2 times to request the status of my car. (This is the second time this has happen to me) When I get into my car, the radio station is changed and it is blaring! My personal USB cord was pulled out of the center console, which I had neatly placed inside the console with my sun glasses. Because the cord was pulled all the way out, my glasses had been turned on their lens. Additionally, there were greasy smuggest on the black wood dash. I smelled like a food grease not mechanical fluids. More

The people here are always so friendly, helpful, and knowledgeable. Thank you so much for everything. You guys are the best and my car is always great after it’s service. knowledgeable. Thank you so much for everything. You guys are the best and my car is always great after it’s service. More

Love the waiting lounge. Very comfortable while we wait for our vehicle. Although I would have liked for better assistance from Scott minimal info from him. I had to find out what issues my car had through for our vehicle. Although I would have liked for better assistance from Scott minimal info from him. I had to find out what issues my car had through video. If he would have told me at the time of check out I would have made appointment to fix problem the tech found in my car. More

Audi San Diego worked with me on pricing and maintained low pressure sales tactics, which was unlike my experience with most other dealerships. Fernando Cesena was very professional while having a relaxed low pressure sales tactics, which was unlike my experience with most other dealerships. Fernando Cesena was very professional while having a relaxed attitude about the sale, this made the buying experience comfortable for me. More

Damion makes my experience a 10/10 everytime. Appreciate you Damion! He constantly explains everything to me throughout and is communication is simply on point. He’s my go to! you Damion! He constantly explains everything to me throughout and is communication is simply on point. He’s my go to! More

professional I was a walk-in and Manny took good care of me. The only complaints are the absence of a loaner car offset by Lyft arrangements and some confusion ab I was a walk-in and Manny took good care of me. The only complaints are the absence of a loaner car offset by Lyft arrangements and some confusion about when car was ready for pickup. More

Had a wonderful experience with Mario — I wanted to test drive a TTRS, and he made sure I was able to take it out and really get to know the car. He found one for me in the exact configuration I was looking drive a TTRS, and he made sure I was able to take it out and really get to know the car. He found one for me in the exact configuration I was looking for, and I had keys in hand in less than a week. Dan in finance was great as well, everything was very transparent and efficient. Seriously, buy Audicare up front. More

I had great experience when I got my Audi Q5 About 3 weeks ago from Audi San Diego. The people who work there are all professional. They will treat you with respect and they listen to what you want but weeks ago from Audi San Diego. The people who work there are all professional. They will treat you with respect and they listen to what you want but not what they want to sell. I work with Mario Gomes who is exceptional with his his service. He was listening and answering all my questions professionally. That was important for me! I have been to other Audi Dealership and I have bad experience with them. Mario Gomes was following up with me not only before I buy the Audi but even after. More

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From the moment I walked in, the focus was only on sales. My “associate” only cared about sales. Never about doing what I needed. I am not interested in service with Audi in the future. The manager Russ, tr My “associate” only cared about sales. Never about doing what I needed. I am not interested in service with Audi in the future. The manager Russ, tried to assist, but he is apparently a new employee himself. It’s time for me to buy a new car-bad timing! More