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Audi San Diego - Service Center

San Diego, CA

4.3
2,344 Reviews

2,344 Reviews of Audi San Diego - Service Center

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February 05, 2019

recall jerald was very helpful and provided me with inspection. The whole process was quicker than I thought it would be. Overall I am very satisfied with th More

by HUIYUYANG726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
February 05, 2019

Attention to detail Jerald was very attentive and made sure the issues were resolved in a timely manner while not having to question any of the issues at hand with the ve More

by ENRIQUE5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Picozzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerald Camacho
February 05, 2019

Great service for a great car This dealer’s service department just keeps getting better. Yes it cost me a lot this time, but it was unforeseen issues that was no ones fault. Plu More

by KAYINSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
February 05, 2019

Broken rear license plate bracket Disappointed that this was deemed my fault. I was just trying to put on a new blinging Audi frame. Seems like the original installation was done incor More

by 4RTUCKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
February 04, 2019

Great communication! I had great communication from various people in the service dept. They were able to provide a rental car while they identified the issue's with my br More

by Dmeza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2019

Excellent experience Very good service, up to date technology futures that are used, and excellent customer service. They do respect customer time and request. Greatly app More

by OLESICIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2019

Great place Manny is excellent. Very attentive. The loaner vehicle process was also one of the eaisest I’ve ever used. Overall a great guy and great serv More

by PAULCATTAFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
February 03, 2019

Great service! The service at Audi San Diego was exceptional. Damien Burton was out sick so Jerald Camacho was my service consultant and took great care of my vehic More

by M. Milton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
February 03, 2019

Lousy diagnosis. Really unhappy with the whole experience. I made my reservation with the service desk weeks in advance and requested a loaner car. I also called in tw More

by JULIAN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Front desk, Brett Van Gompel
Feb 18, 2019 -

Audi San Diego responded

Hello Julian, Thank you for bringing your service visit to our attention. Our service manager Mark Monell, would appreciate the opportunity to speak with you further about the experience you had with our team and is looking forward to hearing from you at your earliest convenience. He can be reached at 858-549-6020 or via email at mark.monell@audisandiego.com M-F, 8 a.m. to 6 p.m

February 03, 2019

Service was amazing The service is amazing however the price of the everything is astronomical. The people are the best experience by far. The pricing is not the fault of More

by JEFFWEISHAAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Lehrke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kealy
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