Audi Stratham

My service experience is always great here. This visit was due to a leak from my sun roof. Drying out the carpet took 4 extra days. My service advisor, Rick, kept me informed throughout the ent This visit was due to a leak from my sun roof. Drying out the carpet took 4 extra days. My service advisor, Rick, kept me informed throughout the entire time. More

Competent, professional and pleasant dealership experience. Completely satisfied with CPO warranty work. Loaner car provided. Work done quickly and staff I dealt with were courteous and provided co experience. Completely satisfied with CPO warranty work. Loaner car provided. Work done quickly and staff I dealt with were courteous and provided complete explanation of what work was required. More

outstanding service. ....many thanks to Chuck and Kevin for advising me and caring for my ALL ROAD. I am so proud to be a customer ....many thanks to Chuck and Kevin for advising me and caring for my ALL ROAD. I am so proud to be a customer More

Repairs, an oil change, was good. But what was not good was the mechanic reset my dashboard display. I had speed(mph) displayed in the top panel. But it was changed to display the tim But what was not good was the mechanic reset my dashboard display. I had speed(mph) displayed in the top panel. But it was changed to display the time of day, which I already have in another display. I want to see my speed digitally displayed like it was. I tried everything I could find on the steering wheel controls, but could not get it done and just gave up. I was not happy idling along and trying to fix it as I slowly rolled along. I must have tried 4 or 5 times. And the owner's manual pictures of the controls was not what I actually have. More

Both the sales and service areas at Audi Stratham. I’ve exceeded my expectations. My recent service experience was terrific. The team is detail oriented, listened to my concerns and acted on them. I c I’ve exceeded my expectations. My recent service experience was terrific. The team is detail oriented, listened to my concerns and acted on them. I couldn’t be happier, Kevin and Greg have made me a customer. More

My visits have always been well managed and customer-centered. I've learned repairs on EVs can take a little longer based on repair-tech availability. This repair took two weeks. But the availa customer-centered. I've learned repairs on EVs can take a little longer based on repair-tech availability. This repair took two weeks. But the availability of a courtesy car makes it painless. More

Great experience, thoughtful reps, quality service, timely, dependable, convenient, and attentive, Audi Stratham has been providing me and my car the best service and care for many years. timely, dependable, convenient, and attentive, Audi Stratham has been providing me and my car the best service and care for many years. More

This is the second time Audi Stratham NH has gone above and beyond. So I m driving down the road and one of the idiot lights in my Q7 comes on saying I’ve got an engine oil problem. I happen to be 5 min and beyond. So I m driving down the road and one of the idiot lights in my Q7 comes on saying I’ve got an engine oil problem. I happen to be 5 minutes from the dealership so I go to the service department and Kevin Delay says can I help you. I tell him the issue. He says I can get you in tomorrow (Saturday) but swamped today. Down 3 mechanics. I said see you tomorrow and then he said wait a minute, let me at least check the car’s computer. He goes out, hops in my car, does quickly diagnostics and then he says to me, if you’ve got some time, I’ll take it into the shop. Fifteen minutes later, problem solved. Yeah, I’m lucky but what a great guy. I think that’s going above and beyond. More

Professional, courteous, knowledgeable, Spend time necessary to explain your available options. Available courtesy vehicles are a big big plus. Waiting area is clean, and the coffee is good! necessary to explain your available options. Available courtesy vehicles are a big big plus. Waiting area is clean, and the coffee is good! More