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Audi Wyoming Valley

Wilkes-Barre, PA

Overview
Employees
Reviews
Vehicles
4.9
1,589 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi. At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship. Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable. In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity. Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers. Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
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1470 PA-315, Suite 3

Wilkes-Barre, PA

18702

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Showing 1,589 reviews

November 01, 2024

I dealt with helpful and courteous employees. I felt like my car was in good hands while it was in their care. They communicated with me frequently and I appreciated that aspect. More

by Jennifer Stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your experience with us! We're thrilled to hear that you found our team helpful and courteous throughout your visit. It's always our priority to ensure our customers feel confident and well-informed, and it’s wonderful to know that you felt your car was in good hands. We understand how important communication is, and we're happy to hear that the updates we provided helped make your experience even better. Your feedback truly means a lot to us, and we’re grateful to have had the opportunity to assist you. If you ever need anything in the future, please don't hesitate to reach out—we’re here to help!

October 31, 2024

Audi of Wyoming Valley is always a 10 out of 10…. Truly a fantastic dealership… I would never go anywhere else… More

by mpotora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that Audi Wyoming Valley is your top choice and that you've had consistently great experiences with us. Our team strives to create an exceptional experience every time, from providing a welcoming atmosphere to making sure every detail is covered. Your loyalty means a lot to us, and we’re here to support you with all your automotive needs, whether it’s finding your next Audi or simply helping you maintain your current one. Thank you again for your trust and for choosing us—looking forward to serving you for many more years to come!

October 31, 2024

my last visit could not have been better. the personal service I received from Joe Goas was exceptional. Joe gives me confidence that my Audi was well taken care of & Joe is certainly one of More

by DENISEMERCURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girls that answer the phone
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Nov 01, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your experience! We’re thrilled to hear your recent visit was exceptional, and Joe Goas provided you with the top-notch service we strive for here. Knowing that Joe’s attention and dedication have given you such confidence in our care for your Audi truly means a lot to us. We’re proud to have him on our team, and it’s feedback like yours that reminds us how valuable our team members are in building long-lasting relationships with our customers. We’ll be sure to share your kind words with Joe, Brian, and our amazing front desk team—each plays an essential role in making every experience seamless and positive. Your loyalty is appreciated more than we can express, and we look forward to being here for all your Audi service needs for years to come. Thank you again, and we can’t wait to welcome you back on your next visit!

October 31, 2024

I thought this dealer was pretty good at communicating, helpful with car shuttles and decent with follow up after the visit. I think there could be improvements on explaining the recommended repairs and th More

by AODHNER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Goas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us. We truly appreciate your positive feedback about our communication and shuttle service, and it’s wonderful to hear that our team’s follow-up was helpful. We’re glad you felt supported after the repair concern arose and that we could offer a follow-up visit to ensure everything is right for you. However, it sounds like we missed the mark in a few areas, and we’re sorry to hear that. We want every aspect of our service to feel both welcoming and informative, so your comments on our customer service and repair explanations are very important to us. We'll be reviewing how we communicate recommended repairs and costs so that our customers feel fully informed and confident in the process. And we’ll ensure that all our team members offer the warm, welcoming experience you deserve from the moment you walk through the door. If there’s anything more we can do to improve your experience, please don’t hesitate to reach out directly. Thank you again for your feedback – it’s invaluable in helping us grow and serve you better.

October 30, 2024

Alex what’s the referral and helpful would definitely refer him to anyone interested in buying an Audi thank you Jack and Pat More

by Lexusps
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Jennings
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Oct 30, 2024 -

Audi Wyoming Valley responded

Hi Jack and Pat, thank you so much for sharing your experience with Alex! We're thrilled to hear he provided helpful service that would make you feel confident referring friends and family to us. It’s truly our pleasure to help customers find the perfect Audi, and we’re glad Alex made your visit a positive one. If you need any further assistance, please don’t hesitate to reach out. Thank you again for choosing us!

October 30, 2024

Very helpful and got the job done quickly. I would recommend Audi to others. Thank you! More

by DNOOPTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that our team was able to assist you promptly and effectively. Knowing you would recommend Audi Wyoming Valley means a lot to us, as we always strive to provide our customers with seamless, quality service. If there’s anything more we can do for you, or if you ever have questions down the road, please don’t hesitate to reach out. We look forward to welcoming you back in the future and appreciate your trust in us! Thank you again!

October 30, 2024

Great service and people. Have and would continue to purchase from again. Thanks very much! More

by jcptak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 29, 2024

Thanks Alex, for all the help in purchasing our new 2025 Q5! Your diligence, expertise and patience were much appreciated! We couldn’t be happier! Joe & Terri Golosky More

by jmgpainting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jennings
Report | Print
Oct 30, 2024 -

Audi Wyoming Valley responded

Thank you, Joe and Terri, for sharing your experience with us! We're thrilled to hear that Alex’s dedication and knowledge made your purchase of the 2025 Q5 an exceptional one. It’s wonderful to know you're so happy with your new Audi! If there's ever anything more we can assist with, don’t hesitate to reach out. Enjoy every mile in your new Q5!

October 29, 2024

Professional and very helpful. Took time to understand and help resolve my problems and issues More

by BOBOOTHECLOWN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind review! We’re thrilled to hear that you found our team professional and helpful. Taking the time to understand and resolve any concerns is always our priority, and it's wonderful to know you had a positive experience with us. If there’s anything else we can assist with in the future, don’t hesitate to reach out. Safe driving, and we hope to see you again soon!

October 29, 2024

Brian was great, but some mistakes were made and Joe was terrible (ignores calls and requests to return calls. More

by Vince
Service Time
Recommend Dealer
No
Employees Worked With
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Audi Wyoming Valley responded

Thank you for sharing your feedback with us. We’re pleased to hear that Brian provided you with a positive experience! However, we’re very sorry to hear that certain aspects didn’t meet your expectations, especially regarding communication. We’ll make sure to address this with Joe to ensure future improvements in our responsiveness. Your feedback is invaluable in helping us serve you better, and we hope to have the opportunity to make your next experience with us a great one. Please feel free to reach out to me directly if there's anything I can assist with personally.

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