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Audi Wyoming Valley
Wilkes-Barre, PA
1,065 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi.
At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship.
Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable.
In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity.
Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers.
Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 AM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 AM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,065 reviews
Verified Customer
Helpful September 05, 2023
Friendly. ..professional and efficient. Great to deal with. Always a pleasure buying a new car here. ..professional and efficient. Great to deal with. Always a pleasure buying a new car here. More
by FHKRPH95
September 04, 2023
I got appointment when needed and at the time I wanted. Service was don in a timely manner and I was out the door. Service was don in a timely manner and I was out the door. More
by KEISERPA
September 03, 2023
Excellent No I had an excellent experience No Ok so that no ok Thank u no ok Thank u More
by TCAMPENNI
September 03, 2023
Audi Wyoming Valley has the best service team you could want. Brian and Joe are fantastic. Audi Wyoming Valley SALES DEPT is the absolute worst I have ever dealt with, and I have to say, this is definit want. Brian and Joe are fantastic. Audi Wyoming Valley SALES DEPT is the absolute worst I have ever dealt with, and I have to say, this is definitely a new phenomena at this dealership, as they used to be good. I spoke to Randy in sales, as our car was in bad shape and we needed a new one. I told him what I was looking for and we spoke a few times. The last time I spoke to him he said he was 'busy' and it was the 'end of the month,' and I should 'call him later next week.' In all my years of car buying I've never heard a salesperson say that. Most would drive 100 miles to your home for a deposit. Then, I went directly to the sales manager, Charlie McFadden. I told him they had a convertible on the showroom floor that I wanted to buy, and asked if credit for the sale go to one of the women who works at the front desk. This woman, for the last 17 years or so has been so kind and nice and helpful that I would have loved for her to get some credit. NO WAY, was the answer from the mighty sales manager. WOW. It didn't have to be paid in commission; they could have given her a bonus, etc. They didn't even need to wash the car before I picked it up. I gave this one last try. I went to see the car again and spoke to Joe in sales. He said hello while walking by me and stated 'I will get you a great deal on this car.' I said thanks. I went back that evening (a Friday) and saw Joe outside. I said, 'You said you'd get me a great deal on that car, so ok, lets do it.' He said he would call me the next day as the sales manager had gone home. We're about one month and fifteen days from the promised call back and I never heard from him ONCE. And of course, the car was sold, no doubt held for one of Charlie's (sales manager) friends. Take a look at WVM Audi inventory - only garbage no one wants to buy on the lot, most cars reserved for friends. PASS. I spoke to two Audi Dealerships afterward. I couldn't believe how friendly they were. If you need to buy a car, it's a HARD PASS on this place. And I hate to say that, because I've been a WVM customer since 1996. OH, and I meant to add - Charlie the sales manager came up with this great idea that if your Audi is out of warranty you no longer get a loaner car. This is a beauty and I'm not even sure it's legal as that was part of the deal when I bought my car. If you're buying a car there MAKE SURE you get in writing from this point on that you get a loaner even if you're out of warranty. What a joke. More
by GMD
Employees Worked With
Other Employees :
Steve Jesuit , John Strobel, Lisa Maximowicz, Tiana Davis
September 03, 2023
Audi of Wyoming Valley is the absolute best facility for professionalism, client service, and vehicle service hands down. 5 star all the way! professionalism, client service, and vehicle service hands down. 5 star all the way! More
by GREG@SWGINC.Com
September 03, 2023
"I"ll get you a great deal on this car. " "I'll call you tomorrow." About 45 days later, car sold, NO PHONE CALL FROM JOE. Well done. " "I'll call you tomorrow." About 45 days later, car sold, NO PHONE CALL FROM JOE. Well done. More
by GMD
September 03, 2023
The Audi Wyoming Valley service department Is always courteous, professional efficient. They took care of all of my requested service and provided a comprehensive status check of my vehicle. Very plea courteous, professional efficient. They took care of all of my requested service and provided a comprehensive status check of my vehicle. Very pleased with, and highly recommend Audi Wyoming Valley. More
by famurin
September 02, 2023
No problems. Always friendly and reliable. Excellent service. Prompt service. I know I will always get great service Always friendly and reliable. Excellent service. Prompt service. I know I will always get great service More
by MELISSA.PARENTE
Employees Worked With
