
Audi Wyoming Valley
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 AM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 AM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Excellent people to deal with not pushy at all best experience I ever had with a dealership and 40 years experience I ever had with a dealership and 40 years More
Everyone was helpful. Darleen was knowledgeable. Darleen explained the car's features. She made the experience a pleasure. Darleen was knowledgeable. Darleen explained the car's features. She made the experience a pleasure. More
I was kept up to date with my vehicles service I appreciated the video of my car explaining what was done appreciated the video of my car explaining what was done More
From when I arrived till I left everyone was very professional and kind. Joe Garcia was professional and extremely knowledgeable about the vehicle. I highly recommend him if you're looking for a professional and kind. Joe Garcia was professional and extremely knowledgeable about the vehicle. I highly recommend him if you're looking for an Audi. More
It was absolutely excellent. They kept me informed about my vehicle and were extremely professional. I will highly recommend! They kept me informed about my vehicle and were extremely professional. I will highly recommend! More
From scheduling to driving away I received excellent service! Kudos to Joe Goas he kept me well informed while I waited for my vehicle. He was polite and informative. He offered drinks and snacks to hel service! Kudos to Joe Goas he kept me well informed while I waited for my vehicle. He was polite and informative. He offered drinks and snacks to help make my wait more comfortable. More
I loved the video review and then the follow up. Staff are friendly and professional. Staff are friendly and professional. More
The dealership and salesperson, Joe Garcia, were attentive to my preferences and timeline and found the exact Audi A5 I was looking for. There was no pressure and I was informed through the entire p attentive to my preferences and timeline and found the exact Audi A5 I was looking for. There was no pressure and I was informed through the entire process. I would highly recommend this dealership and salesperson to anyone seeking a professional and enjoyable car buying experience. More
From the moment I walked in, I was treated as if I was the only customer in the building. Brian helped me set up my phone and explained how to use it on the instrument panel. He also explained other thi the only customer in the building. Brian helped me set up my phone and explained how to use it on the instrument panel. He also explained other things that I needed to make sense of, and at the end of the service I drove out in a nice clean car. More
John has much to learn about the product, but is very obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch “ with another salesperson that attempts to to sell you , literally, thousands of dollars in additional warranties , while attempting to disguise the costs in your financing by just saying it would be a few additional dollars in you monthly payment. A $1000 ceramic coat or an $1800 wheel/ tire protection plan are a few examples. “Troy”, did give me a price breakdown when I asked…I was astounded. If a customer should need a wheel or tire for his Audi, the dealer should simply sell him a wheel or tire at a fair price….I can wax my own car. This sort of thing leaves a bad taste. Feels like you are being conned. I don’t like it More