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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
706 Reviews

706 Reviews of Audi Wyoming Valley - Service Center

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August 10, 2023

From start to finish a classy operation. Everyone there was helpful friendly and courteous. Highly recommend More

by ANDY97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 10, 2023

Service is great and efficient. Waiting area very comfortable. Did not mind waiting for service/inspection to be completed More

by camcarpenter1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Great and reliable service. The service advisors analyzed and repaired my problem in a most timely fashion. More

by hank.krumholz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Tiana Davis, Frank Blanco, Gary Mora, Adam Moncan
August 07, 2023

The. Guys in the service department are always super friendly and informative. My 2012 Audi TT gets top care every time I bring it in More

by tickle625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
August 07, 2023

I didn’t have an appointment, walked in, the car was looked at within 15 minutes, had to leave the car, WVM provided a loaner. Overall very satisfied with the visit. Only improvement would have been i More

by GJOHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 06, 2023

Helpful and accommodating staff and service. Would recommend this dealership/service department to others in future. More

by PUNKIE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz, Tiana Davis
August 06, 2023

Dealership is great, problem is your automated phone service needs fixing. I'm done writing More

by CEELO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 06, 2023

Service good. Fixed out of warranty on A8 Paid bill. Wished I got a car washed at least More

by MAYOMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

I have bought five Audis from this dealership. That should speak for itself in terms of how good they are More

by jgehret76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz, Tiana Davis
August 04, 2023

I wish I remembered and I wish they reminded us that they have a valet service. This is the second year we had it serviced and had to drop it off the night before and get down there to pick it up. More

by GENTILERLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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