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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
739 Reviews

739 Reviews of Audi Wyoming Valley - Service Center

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May 14, 2022

Work was done in a timely and effective manner. Service area appears state of the art. Only negative was that it was difficult to make an appointment for service. On a couple occasions, I was di More

by RBROBERG
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 09, 2022

Everything done according to plan on time. Excellent service. Very happy with the results. Perfect More

by drdinosaur1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 09, 2022

Clean facility, friendly staff that listens to you and addresses your concerns. A loaner car during service is a very nice added touch. More

by RICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022

The service was performed promptly and the loaner car was ready and full of fuel More

by KPOLEGMAN
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 06, 2022

Great dealership! Professionalism in every department. They are helpful from the Sue’s floor to the service department More

by GKOPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 06, 2022

Will be my service place from now on. ... I live in Massachusetts. Thank you again. More

by CHERSHUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 06, 2022

Service was fantastic. Inspection was completed in a thorough and timely manner. Audi Wyoming Valley exceeded my expectations. More

by JTTOKACH3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stroebel
May 06, 2022

The service appointment from scheduling through service and return of vehicle was done professionally and quickly. More

by PBELARDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 06, 2022

Although, I didn't buy my vehicle at Audi WV, their service has been very good. They communicate with quick responses. More

by ADORESILVER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

Great experience. Service department is fantastic. They were able to help me get a tire in less than a day and back on the road! More

by Dan Vogel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Goas
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