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Austin Ford Chrysler

Austin, MN

Overview
Employees
Reviews
Vehicles
4.7
156 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 156 reviews

May 15, 2024

Good experience and willing to help with vehicle solutions while doing repairs on my vehicle More

by James.locke68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Austin Ford Chrysler responded

James, Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 14, 2024

Had a good experience with the service department. Checked everything out in a timely manner. Nice staff. Answered all my questions. Got me back on the road More

by briangenegunsallus
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson great service manager
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May 15, 2024 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Brian, for choosing Austin Ford Chrysler!

Helpful
May 12, 2024

I have always had good service from Austin Ford, and I especially like the fact that they come to my house to pick up the car when I need service. More

by harriet.le.ulland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop manager
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May 12, 2024 -

Austin Ford Chrysler responded

Harriet, thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 04, 2024

they were very thorough and timely providing leasing information to close a complicated out of state transaction. More

by tennismcric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin, Brad, Chris
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May 06, 2024 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 03, 2024

I get along with Steve very well. He’s a no xx guy and I like that. More

by dstier
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Austin Ford Chrysler responded

It's great to hear that Steve provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

Helpful
May 02, 2024

They gave me a ride home and delivered my car when the service was done , Awesome ! More

by jlcrozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 02, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
April 30, 2024

i appreciate the level of concern about my scheduled service and how well everything was explained to me. More

by jbernard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson
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Apr 30, 2024 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

Helpful
April 30, 2024

Very easy to deal with and very accommodating. Would definitely recommend the dealership. Nice work More

by crystal_12810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 30, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, Crystal, and for taking the time to leave us this wonderful feedback!

Helpful
April 26, 2024

I like the local service and friendly employees in the service department. I will be transitioning much of our auto service to Austin Ford Chrysler. More

by jbernard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
April 19, 2024

I called-drove the car there and within 2 hours the car was ready! Great service More

by hapy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
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