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AutoFair Honda

Manchester, NH

4.6
3,402 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,402 reviews

April 30, 2021

This is such a great dealership... much better than Grappone Honda where we used to buy cars from.Organized and very nice people. tae Kang is the best More

by AnnMarie C
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carolyn Pepin, Tae Kang
Apr 30, 2021 -

AutoFair Honda responded

Thank you so very much AnnMarie! We promise to pass your compliments on to Tae and Carolyn! If there is ever anything we can do for you in the future, please just let us know.

April 27, 2021

The service associate, Jake, who helped me was kind, courteous, and thorough in his communications. There were no surprises, except for the fact that he went the extra mile to run some of my repairs thr More

by MEGHAN.BILZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Sage
Apr 28, 2021 -

AutoFair Honda responded

Meghan, we really appreciate you taking the time to share your feedback and for being our customer. We’ll keep working hard to earn your respect with every visit.

April 27, 2021

Fast, and friendly, helped me with a quote for something cosmetic to be fixed. Found me the best price for the work that needs to be done. More

by Mandalee38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Rosen
Apr 28, 2021 -

AutoFair Honda responded

It was a pleasure serving you. We really appreciate you taking the time to share your incredible feedback.

April 24, 2021

When we bought the car 5 years ago, great service and quick transaction. Today in for some electrical problems with the car. When scheduled visit on line and when I called I was told everything should More

by Pilot owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Rosen
Apr 26, 2021 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our Service Director John St. Hilaire at jsthilaire@autofair.com or 603-634-4760.

Apr 26, 2021 -

Pilot owner responded

Thank you for reveling my concerns. I have nothing further to add. If I need to return to have further service that can really only be done at a Honda Dealership I will considering returning however another bad experience would keep me from returning again. I do not need to drive almost 2 hours one way for average service that is overpriced.

May 20, 2021 -

AutoFair Honda responded

Hi Pilot Owner, we completely understand. Today we're reaching out to let you know that we are correcting the 3.5% issue. We are currently adjusting our pricing in service to include credit fees. We apologize for the experience you had while we were fumbling to find the best way to control an avalanche of Covid related costs. We hear you though, as (believe it or not) we hear all of our customers, and we are adjusting our policy. We apologize for our error.

April 23, 2021

The Customer service at Auto Fair Honda was great. Liam was very friendly and knowledgeable. The wait was reasonable. Liam answered all of my questions. More

by Vickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Apr 24, 2021 -

AutoFair Honda responded

Vickie, you are an incredible customer and we are lucky to have you.

April 22, 2021

Great service, answered all my questions looking forward to using again. Very considerate to my sincce I am going on an extended trip along east coast More

by stevecapistran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Apr 24, 2021 -

AutoFair Honda responded

Steve, we give you 5-stars right back, thank you for being such an incredible customer!

April 20, 2021

Chris Lavallee at AutoFair Honda is a great guy to see if you need help with your car and want to trust that your family will be safe on the road without breaking down. Friendly, honest, and trustworthy. Yo More

by JRPLOURDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lavalee
Apr 24, 2021 -

AutoFair Honda responded

JR, thank you so much for taking the time to leave us this incredible rating!

April 20, 2021

Very friendly and knowledgeable staff, Debbie went above and beyond! Went out of her way to find a car to fit my needs. Very happy with More

by Emesethechef@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbi Roy, Wendy Aristil
Apr 24, 2021 -

AutoFair Honda responded

This really means a lot to us. We really look forward to working with you again.

April 17, 2021

It was my first time buying a car from this Honda dealership, but everything was outstanding. Great experience! And I was able to buy my dream car. More

by Iftin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Redlinger
Apr 24, 2021 -

AutoFair Honda responded

Thank you, from all of us at AutoFair Honda. This means a lot to us.

April 15, 2021

They kept in touch with me and actually took a video of the vehicle before I purchased it which was great customer service. They are very good at what they do. More

by bwarn2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Dugan
Apr 24, 2021 -

AutoFair Honda responded

Thank you very much! We really appreciate it!

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