AutoMax Ocala

Nice clean vehicles, good selection and location. Cant say enough positive things about Malik, my salesman. He was polite, professional but personable, with good knowledge of the vehicle's details, Cant say enough positive things about Malik, my salesman. He was polite, professional but personable, with good knowledge of the vehicle's details, eager to accommodate my requests and answer questions. Financing was easy, and a smooth transition in transferring my license plates and title. Annette was very professional, as well. I like that there is a Rewards program for referrals. I really love my new SUV! More

Being a non-branded auto dealership, Auto Max is operated very professionally. Our salesman Mykal, was very low keyed, yet to the point. Everything about the experience was smooth and “bump in the road” fr very professionally. Our salesman Mykal, was very low keyed, yet to the point. Everything about the experience was smooth and “bump in the road” free. Until I drove the truck about 5 to 6 hundred miles and the check engine light came on. Took the Ram 3500 I had purchased with a 24 month 24,000 mile extended warranty. When the Chrysler dealership in Gainesville Florida ran the warranty the DPF components were specifically not covered. This was not disclosed at the time of purchase of said warranty. Now for this item to just jump up and fail after purchase of vehicle is rather suspicious, but things do happen at the most inopportuned time. Not accusing anyone of misleading or miscommunication, I would say not explaining the limitations of the warranty you are selling to your buyer. The repair that is going to have to be done is between $4,300.00 and $4,700.00. Now when the engine light came on I took the vehicle to a local auto-parts store, they did a diagnostic read out, and told me what was wrong. Too my dismay the Chrysler garage found the same thing, and the system was severely clogged and needed total replacement. One. I am not happy about the mechanical failure of the EGR filtering system, but no one caught it when the vehicle was run through your shop. Two. If it did come up, and the codes were cleared, that scenario makes me shudder. Or three, your people at the closing of the sale and the signing of the documents, and purchasing the extras the finance person presented to us, when she only had a limited knowledge of the additional products they were offering to the purchasers. Do I expect anything to be done to relieve my financial pain, No. I just want you to be aware of the cracks in the foundation of your well presented dealership. Thank you for viewing this. Steve Lombardi More

Ryan was amazing. He was knowledgeable and helpful, without any pressure. I would happily recommend him to family and friends. He was knowledgeable and helpful, without any pressure. I would happily recommend him to family and friends. More

Very. Pleasant experience. It’s a no push sell they will word with you on a trade and see if they can help, but it’s up to you !!! Find the car you want Pleasant experience. It’s a no push sell they will word with you on a trade and see if they can help, but it’s up to you !!! Find the car you want and make a deal More

Dan and Jesse were great. They helped us get a beautiful new car ! Thank you. They helped us get a beautiful new car ! Thank you. More

Mike and Ramone were friendly and very helpful in assisting us in purchasing our 2021 Corvette. Automax prices are always very competitive. assisting us in purchasing our 2021 Corvette. Automax prices are always very competitive. More

Donte was fantastic. I was able to look and drive everything I was interested in with no pressure. He was knowledgeable when I had questions but never overbearing or pus I was able to look and drive everything I was interested in with no pressure. He was knowledgeable when I had questions but never overbearing or pushy. Finance team was able to get me settled and I'm beyond happy with my new truck. More

No hassles and great customer service all the way around. Quick and easy which was much appreciated on my end. Quick and easy which was much appreciated on my end. More

I had a very positive experience personally, purchasing my vehicle....I would have given it a 4.5 instead of the 4 but there was no option...I would take a half point off for poor detailing; there was anim my vehicle....I would have given it a 4.5 instead of the 4 but there was no option...I would take a half point off for poor detailing; there was animal hair that was missed bc it was in the door pocket...Things happen but it was an inconvenience... My salesman was Felipe who deserves a 5 bc of the care he demonstrated from the 1st call to the end of the sale...and Lora, the finance person was amazing as well. I would recommend checking them out. More

Great customer service! Everyone there helps you out, and has a lot of respect for you. I never feel pressured into buying a vehicle when I got to AutoMax. Everyone there helps you out, and has a lot of respect for you. I never feel pressured into buying a vehicle when I got to AutoMax. More