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AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Hendersonville, NC

4.7
1,494 Reviews
AutoStar Chrysler Dodge Jeep Ram of Hendersonville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.hendersonvilleram.com and join our online communities. There we offer news, promotions, events, specials and prizes which are only available online. Come see why AutoStar Chrysler Dodge Jeep Ram of Hendersonville is Worth The Drive! AutoStar Chrysler Dodge Jeep Ram of Hendersonville 401 Duncan Hill Rd Hendersonville, NC 28792
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401 Duncan Hill Rd

Hendersonville, NC

28792

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Showing 1,494 reviews

November 05, 2021

Saul was extremely helpful and advocated for me to get the best deal possible! I’m very happy with the service but also with the vehicle that I am purchasing! More

by eleedy13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience. Congratulations on your new Chevy Silverado 1500 and welcome to the AutoStar family!

October 26, 2021

Rodney, as is the case with most car salesmen is a liar. After agreeing on a truck , I explained I was waiting on money from the sale of my current truck. While shaking my hand, he told me as long as I was More

by Ram
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Melton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Sessoms
Oct 25, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

We sincerely apologize that you did not have a great experience with us. Thank you for your feedback. We do our best to provide excellent customer service, and we apologize if things did not work out. As you mentioned that “due to a few issues, the period was nearing two weeks” to secure your money. Autostar does not hold $45,000 vehicles for two weeks while you sell your trade, secure a large down payment, and obtain your own financing. Rodney has worked for Autostar since 2018 helping create a great buying experience over 4000 times!! Autostar is very happy that you were able to purchase the Ram you wanted after finally obtaining your loan.

Oct 26, 2021 -

Ram responded

First of all, I didn't buy a RAM, I could not find one that met my requirements. Second, No excuse, Rodney shouldn't have made a deal and shook my hand if he couldn't keep his end of the deal. I offered to put down a $500 deposit in which again, he told me thats all he'd require taking into consideration the relationship Hendersonville CDJR has with my employer. I kept in contact in person, on the phone and text during that whole period. Yes it took longer than anticipated but I kept my end of the deal.

October 24, 2021

Very friendly and always a pleasure to do business with. Service department always goes above and beyond to meet my needs. More

by dawsonp30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Simpkins, Thomas Drye
Oct 25, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience. Come back to see us!

October 22, 2021

My Auto Star visit was an experience that welcomes you and makes you comfortable about your decision to purchase and they work with you.Will purchase from them again. Allen ,Ronnie and Rodney. Thank yo More

by Gwright139
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lance, Ronnie Flowers
Oct 22, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar and congratulations on your new Silverado. Come back to see us!

October 18, 2021

Jorge was very professional and friendly he answered all of my questions. The whole experience was easy and I would recommend everyone to see Jorge when looking for a new or used vehicle. More

by jjarmy1002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Del Valle Espinosa, Zoe Morgan
Oct 18, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience with the AutoStar team. Come back to see us!

October 18, 2021

Definitely a 5-star dealership! We had Greg Sessoms and Definitely a 5-star dealership! We had Greg Sessoms and he treated us just like family. The whole dealership did as well! I am very happy with our t More

by MeganNicole4592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Sessoms, Ronnie Flowers
Oct 18, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you, Megan, for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience with the AutoStar team. Welcome to the AutoStar family, come back to see us!

October 17, 2021

Great serviceThey covered every problem I had fixed them Great service They covered every problem I had fixed them all. Awesome service Very friendly More

by michelejones28@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Drye
Oct 18, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for taking the time to write a review. We appreciate your business, come back to see us!

October 13, 2021

Phenomenal and very professional experience and Greg sessons is one of the best and professional sales representatives I have felt with. Highly recommend More

by cowellchris0351
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Sessoms, Ronnie Flowers
Oct 14, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

October 08, 2021

This is a second vehicle bought in a month from Saul. We met him the first time and loved how he handled the sale of our vehicle and came back to get a second from him. More

by megansherr89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Flowers
Oct 08, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville and for being a loyal customer. We appreciate your business and are pleased to hear that you enjoyed your experience. Come back to see us!

October 05, 2021

Jorge was a very useful, knowledgeable and made the purchase easy. Thanks Jorge for the help More

by gonz.enciso
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Del Valle Espinosa
Oct 05, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience.

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