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Autohaus BMW

St. Louis, MO

4.8
3,830 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,830 reviews

May 19, 2020

Autohaus ist nummer eins! Awesome experience! My service advisor Ty Ancona was super cool, hospitable and helpful. Cost was less than originally quoted. Service was complete More

by Chris N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for the great 5-star review, Chris! We are happy that you had such a good experience during your Service visit with Ty. We also appreciate the high recommendation. It means a lot to us!

May 19, 2020

Last week I took my car to fix an issue. After I picked up the car. Check engine Light turned on right after I left the dealership! Very disappointed. More

by Toqaali2019
Recommend Dealer
No
Employees Worked With
Patti Kupfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Autohaus BMW responded

We understand your frustration and apologize that you experienced this with us. It can indicate that another issue is present or simply that the faults need to be cleared one last time. Regardless, we are sorry that you are so disappointed in us, we really do try hard to be perfect every time.

May 18, 2020

The Service department is very receptive and answers all of your questions. They’re flexible and really try to help you meet your needs and make you feel comfortable. Also, the remodeled waiting room is pr More

by mparke22
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star Service review! We appreciate your kind words and we are happy that you feel comfortable here at Autohaus!

May 18, 2020

Love love love this dealership and my advisor Linda Schaeffer. Smooth and easy process from start to finish. Enjoy the waiting area and emmentaties while there. More

by hluntzer
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate hearing about your Service visit with Linda and that you enjoyed our waiting area.

May 18, 2020

Extremely quick, efficient, and well taken care of while I was there. My vehicle was ready within an hour even after adding extra service from what I originally scheduled. More

by Mdwags
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We are glad that you feel well taken care of by Linda and our Service Department. That's exactly what we are shooting for everyday!

May 18, 2020

Always friendly. Courtesy. Service fast and efficient ! With the pandemic felt very safe !!! And it’s so great to get into a clean car inside and out ! More

by Pam D
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Pam! We are happy to hear about your Service visit with Patti and that you felt safe. It is very important to us to have a safe workplace for our staff and customers.

May 15, 2020

Everyone I talked to and felt with at Autohaus was great they are always willing to help anyway they can. I feel as though everyone is family they always do good work and are very informative about the work More

by Adriffle
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your kind words about your Service visit and look forward to the next time we can assist you!

May 15, 2020

Great service through the whole process I'm located in Montana, and was buying a car remotely. The sales team went above and beyond to make sure the process was comfortable and easy from the More

by Ryan G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Markovich
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Ryan! We are so happy that your remote buying experience and delivery went smoothly. We appreciate the opportunity to help, even to folks in Montana!

May 14, 2020

Autohaus always gives first class service. I drive an extra 20 minutes past another dealer to avail myself of their service. They are honest and take very good care of my BMW. I strongly recommend them. More

by m158977
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for your 5-star review and high recommendation! It means the world to us!

May 14, 2020

Great experience, excellent communication on what needed to take place and when my vehicle will be ready. Definitely will continue to use them for future service. More

by ADWatson
Recommend Dealer
Yes
Employees Worked With
Tyler Ancona
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate hearing about your Service experience and look forward to the next time we can be of service.

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