Steve Emerson

Salesman was knowledgeable about vehicle but did not return phone calls in a timely manner once order was placed; financing terms quoted at time of sale were not honored at time of purchase; vehicle was return phone calls in a timely manner once order was placed; financing terms quoted at time of sale were not honored at time of purchase; vehicle was delivered about 10 days later than estimated; post purchase instruction was rushed and not thorough - it focused primarily on app and controls setup. I did not feel that Miles's attitude was conducive to questions. He took our phones and set everything up, but did not show us how to make changes, if needed. More

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Everything was excellent. They were so patient with our test drives and indecisiveness. They made the process so very easy! Many thanks!!! They were so patient with our test drives and indecisiveness. They made the process so very easy! Many thanks!!! More

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The service is excellent and the service advisors are very knowledgeable overall a great experience. very knowledgeable overall a great experience. More

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Jens is a great person to work with when you are thinking about getting a new car. Absolutely no pressure, focused on addressing any issues or concerns. Extremely knowledgeable regarding the car functional about getting a new car. Absolutely no pressure, focused on addressing any issues or concerns. Extremely knowledgeable regarding the car functionality, particularly how it related to the car I owned at that time. He willingly helped me work through a variety of issues which made moving forward with getting a new car a comfortable decision. Steve was patient and thorough in reviewing various options during closing. Ended up going with a much different approach than I had originally planned, but pleased to leverage his insights. Heather helped answer questions regarding protections packages on my current car and the one I ultimately purchased - super quick clear responses to my emails. More

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“Easiest car purchase I’ve ever made—period. ” ⭐⭐⭐⭐⭐ Brandon at Autohaus BMW made my out-of-state car purchase unbelievably smooth. We handled most of it over email, and he was always quick ” ⭐⭐⭐⭐⭐ Brandon at Autohaus BMW made my out-of-state car purchase unbelievably smooth. We handled most of it over email, and he was always quick to respond, completely transparent, and 100% true to his word. No pressure, no games—just straightforward, honest service. When I flew in to pick up the car, he was just as great in person—friendly, knowledgeable, and easy to work with. What really sets him apart is what happened after the sale. I noticed the cargo cover was missing a few days later—he shipped one out immediately, no hassle. Same with the valet key card—he took care of it right away and kept me updated throughout. That level of follow-through is rare. If you’re thinking about buying a car, ask for Brandon. I’d go out of my way to work with him again. More

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The car is absolutely wonderful. The staff made the purchase quite easy and their knowledge was helpful. The staff made the purchase quite easy and their knowledge was helpful. More

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This is a wonderful dealership. Very accommodating, very professional, always ready to help explain things, etc., etc. I cannot imagine purchasing my cars anywhere else! Very accommodating, very professional, always ready to help explain things, etc., etc. I cannot imagine purchasing my cars anywhere else! More

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The best experience I've ever had buying a vehicle! Both the salesman and finance department were incredibly easy to work with, and I truly felt they cared about my best interests. The whole process wa Both the salesman and finance department were incredibly easy to work with, and I truly felt they cared about my best interests. The whole process was smooth, stree-free, and transparent from start to finish. I highly recommend anyone looking for a great car-buying experience! More

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It was nice experience with Autohaus BMW everyone was very nice and helpful,service was also very good as well they really care about their clients honestly it was very great place to buy already my car� very nice and helpful,service was also very good as well they really care about their clients honestly it was very great place to buy already my car😊 More

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Excellent service Hassel free. Our salesman, Jens, had all the paperwork completed accurately making our time at the dealership as long or as short as we wanted. First Class car bu Our salesman, Jens, had all the paperwork completed accurately making our time at the dealership as long or as short as we wanted. First Class car buying! More

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