Autohaus BMW

Patti is outstanding. Patti Kupfer is consistently outstanding. Her communication is always prompt and upbeat. She keeps me informed about the status of the repair and alwa Patti Kupfer is consistently outstanding. Her communication is always prompt and upbeat. She keeps me informed about the status of the repair and always offers a loaner vehicle. More

Great service advisor Ethan is great at assisting with any issue my 2017 bmw x5 has and communicating everything throughout the process. I definitely would reccomend this s Ethan is great at assisting with any issue my 2017 bmw x5 has and communicating everything throughout the process. I definitely would reccomend this service team and ethan in particular. More

Exellent!!!! I have been going to this dealership for 5 years. They are friendly and experts on servicing my car. Linda has always a big smile on her face. She is I have been going to this dealership for 5 years. They are friendly and experts on servicing my car. Linda has always a big smile on her face. She is an asset for this dealership More

Exceptional service with Patti in the service department Patti is great! She goes above and beyond in order to fix the problem with my BMW and keeps me happy. I feel that she is always taking care of my se Patti is great! She goes above and beyond in order to fix the problem with my BMW and keeps me happy. I feel that she is always taking care of my service issue and looking into the future for me and my vehicle. I look forward to working with Patti in the future. Thank you Patti! More

Great service great experience Wind noise coming from drivers side window even with window rolled up. Amanda assured me they could take care of problem very quickly. It was impetiti Wind noise coming from drivers side window even with window rolled up. Amanda assured me they could take care of problem very quickly. It was impetitive I got to work. Within an hour the problem was fixed and I was on my way. Amanda was attentive sincere and genuinely wanted to help me. She was terrific. I would highly recommend the dealership and especially Amanda. More

Wow!! ! Ethan K, the service advisor customer service skills are one of a kind! Never in my life have I received this type of care and friendliness from a c ! Ethan K, the service advisor customer service skills are one of a kind! Never in my life have I received this type of care and friendliness from a company! Thank you Ethan can't wait to come back! More

Excellent service department! I live about 45 min from Autohaus and pass another BMW dealership on my way to Autohaus - yet I still go to Autohaus Bc of Linda Schaefer in the servi I live about 45 min from Autohaus and pass another BMW dealership on my way to Autohaus - yet I still go to Autohaus Bc of Linda Schaefer in the service department. Linda personifies friendly professionalism and is truly one of the big factors we have kept buying BMWs. The dealership itself is meticulously clean, bright and I have never met a staff person who was not extremely helpful and service oriented. More

Excellent Sevice! It is always a pleasure to bring our BMWs to Autohaus for service. I always choose to work with Linda Schaefer but the entire team is genuinely kind a It is always a pleasure to bring our BMWs to Autohaus for service. I always choose to work with Linda Schaefer but the entire team is genuinely kind and helpful. Everyone speaks to me by name. My appointments are handled on time and in an efficient manner. The cars are returned clean, and in perfect working order. I would not go anywhere else! More

One million thanks! Amanda is lovely! Seeing her always feels like seeing an old friend. The care she puts into each concern is absolutely unmatched. I wouldn’t dream of Amanda is lovely! Seeing her always feels like seeing an old friend. The care she puts into each concern is absolutely unmatched. I wouldn’t dream of bringing my baby (car) anywhere else! The entire service department is attentive, friendly, knowledgeable and FAST! Amanda definitely sets the example! More

Great customer service I have been taking my cars to Autohaus for 13 years and have always had great service. Chris Clem is the best and has been taking care of me for the I have been taking my cars to Autohaus for 13 years and have always had great service. Chris Clem is the best and has been taking care of me for the last 8 years. On Friday my car started to hesitate while driving and a warning came on about the drive train. Needless to say, I was very nervous driving the car as it would only go about 30 mph. I called Chris and he told me to come right in. He was able to take me right away, get me a loaner car (which was great since my car has been there for 2 days) and has keep me posted on what is going on with my car. Dealing with the maintenance on my car is one of the easiest things I do thanks to Chris. More