Heather Vivrett
Heather Vivrett at Autohaus BMW
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Heather Vivrett

Finance Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
237 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

27 yrs, 9 mos

Languages Spoken

English English

4.9

237 Reviews

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237 Reviews of Heather Vivrett

March 02, 2024

Dealership Rating
Employee Rating

Clean friendly and knowledgeable people with good overall service Especially helpful was finance and how to use new car services More

by Regnier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Mares, Zack Forister

Mar 07, 2024

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff, Thank you for choosing Autohaus!

February 13, 2024

Dealership Rating
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I have been dealing with Authhaus BMW since 2009; I'm on my 4th BMW. There are several BMW dealers in St. Louis, but they are the best. They treat their customers like royalty and deliver on everything th More

by MLM STL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Mares

Feb 14, 2024

Autohaus BMW responded

Thanks for the 5-star review! We appreciate your loyalty to Autohaus BMW. We are glad to hear we provides top-notch service, and we appreciate the feedback and would love to work with you again!

January 19, 2024

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Everyone was very gracious and helpful. We stopped in to "just look" at a specific vehicle and ended up purchasing it that day! Nick was very polite, very knowledgeable and not once did we More

by tcdavis70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Markovic, Zack Forister

Jan 19, 2024

Autohaus BMW responded

Thanks for the 5 - star review, and your gracious words! We're delighted to hear you enjoyed our services. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

January 18, 2024

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I had a very positive experience working with the team at Autohaus. Jens was a pleasure to work with and Ashley at the Genius Bar was knowledgeable and excellent. More

by kathyclawton
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann, Ashly Crumel

Jan 19, 2024

Autohaus BMW responded

Dear Kathy, thank you for the 5 - star review!. We are thrilled to hear that you had a great experience with us and look forward to working with you again!

January 18, 2024

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I had an incredible experience with Brandon who helped me in sales and with Heather that helped me in finance. I was really impressed with the first class service. More

by Tracy.Stickney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pittman

Jan 19, 2024

Autohaus BMW responded

Thanks Tracy for the 5 - star review! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to be of service in the future.

January 16, 2024

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I had an outstanding experience. Jens was my sales representative. He was polite, efficient, honest , informative. The dealership is beautiful and everyone there was welcoming , help More

by Skyesox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Autohaus BMW responded

Thank you so much for the 5 - star review! We're delighted to know that Jens exceeded your expectations. We strive to be as prompt and accommodating as possible, and our team is one of the best! Thank you for choosing Autohaus and look forward to working with you again!

January 04, 2024

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Waited an hour in dealership before seeing finance manager at car delivery. Two documents were not presented for signature; had to sign documents next day electronically. At delivery Ashley did a f More

by bcartmill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Markovic, Ashly Crumel

Jan 14, 2024

Autohaus BMW responded

Thank you so much for your purchase of your New BMW, we hope you have many happy years with your Ultimate Driving Machine! We are sorry to hear of your disappointment in the 1 hour delay to our Finance Department on the 2nd of January, our busiest delivery day of the year. This process depends on everything including computer systems and financial services programs operating at peak performance, unfortunately, there were a few glitches that day. We appreciate your patience and your kind words about Ashley. Thank you and have a great day!

January 03, 2024

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Employee Rating

3rd car I have purchased for Nick and Autohaus in the last 3 years. Nick is the best, really takes care of me. The whole staff at Autohaus is great to work with even Joe!!! More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Autohaus BMW responded

Dear Tom, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

January 03, 2024

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Employee Rating

This is the fourth BMW that I have work with Bob on. Always a great experience, friendly and a very enjoyable transaction. Autohaus is a top tier dealership. More

by DavidSTL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert

Jan 03, 2024

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Bob is one of the best! Thank you for choosing Autohaus BMW!

January 03, 2024

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Employee Rating

It was a great experience. Not pushy and very easy to work with. GM was extremely helpful and customer centric. More

by Sean.bricker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Emerson, Brad Mares

Jan 03, 2024

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for your new vehicle. Your feedback is appreciated!

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