Autohaus BMW

Scheduled Service Took my BMW in for scheduled service. My service writer was Mike Crader. A loaner was provided because I had a long l of things to do. Partway thro Took my BMW in for scheduled service. My service writer was Mike Crader. A loaner was provided because I had a long l of things to do. Partway through the day Mike called to remind me that I was overdue for a Brake Fluid Flush. I really appreciated that because I like to keep my car in top condition. The car was returned to me later in the day freshly washed and vacuumed. Service at Autohaus has always well done and prompt and Mike is very easy to work with. More

Unexpected warranty work! In rush hour traffic and my BMW 3series started running rough and the service engine light came on. Amanda made sure that everything was in the system In rush hour traffic and my BMW 3series started running rough and the service engine light came on. Amanda made sure that everything was in the system so that when I arrived with my car it was a short and sweet process before I was out the door in a loaner. The service was completed the next day and Autohaus even washed my vehicle for me. Fabulous experience and I highly recommend Amanda and the Autohaus team. More

Great service! The service at Autohaus is top notch! From drop off to pick up, it’s a high end experience. And since I met Patti a couple of years ago, she’s my go The service at Autohaus is top notch! From drop off to pick up, it’s a high end experience. And since I met Patti a couple of years ago, she’s my go-to when I need an appointment. More

Love my beemer I am a long time Autohaus customer but worked with Ethan for the first time and couldn’t be happier! He listened to my concerns and even gave me a few I am a long time Autohaus customer but worked with Ethan for the first time and couldn’t be happier! He listened to my concerns and even gave me a few ideas that were really helpful! I highly recommend Autohaus and Ethan! More

Once again, Brett comes through Car salespeople often get a bad rap - and they often deserve that. Brett is different however - he is honest and he doesn't waste your time. I just Car salespeople often get a bad rap - and they often deserve that. Brett is different however - he is honest and he doesn't waste your time. I just picked up my 5th car in 10 years from him and as always the negotiations and the transaction were straightforward and honest. My time is worth money and Brett respects that - he makes car buying easy, and you never feel like you have been taken to the cleaners. Now, I need to find a way to clone him.... More

Painless repeat visit I had to bring my car back in for a repeat visit. usually youd think that would be terrible...but Ethan made it painless and actually enjoyable. He t I had to bring my car back in for a repeat visit. usually youd think that would be terrible...but Ethan made it painless and actually enjoyable. He truly is a friendly face in a rather intimidating place. For a older woman he makes me feel very confident and thats what matters most. Thanks Ethan...again! More

THANK YOU! The appointment was kept and the work done efficiently at the agreed upon price.this the place and staff are always friendly and willing to help. It's The appointment was kept and the work done efficiently at the agreed upon price.this the place and staff are always friendly and willing to help. It's nice to have a place you know you can trust.Thank you again! More

Amazing Service I am purchasing my third BMW from Autohaus and I cannot emphasize the level of service and care for their customers. I have always worked with Renard I am purchasing my third BMW from Autohaus and I cannot emphasize the level of service and care for their customers. I have always worked with Renard Lasane (Sales), Chris Buie (BMW Genius), and Eric Fultz (Management); they are a great pleasure to work with. I would highly recommend their service and auto selections to anyone. Great job! More

Best BMW dealership in town I have been going to Autohaus for 10 years and have leased 3 cars through this dealership -- all through Renard. Excellent experience all around. I ha I have been going to Autohaus for 10 years and have leased 3 cars through this dealership -- all through Renard. Excellent experience all around. I have had experiences with 2 other dealerships in town and they are not up to par with Autohaus. More

Salesman let the car sell itself The salesman Dennis Schaffner was and still is very helpful. He let my 2018 BMW X3 speak for itself. He gave me a better discount than the Illinois de The salesman Dennis Schaffner was and still is very helpful. He let my 2018 BMW X3 speak for itself. He gave me a better discount than the Illinois dealer I was talking to and gave me a good price for my used car. If I had one complaint that kept this dealership from getting a 5 star review, it would be with the finance manager, Todd. First, of course, he's trying to sell me on a paint and interior sealant, which I decline. Then he's trying to point me in the direction of getting a higher maintenance package that I don't need. I settle on the basic maintenance package for $600. When I sign the paperwork for the car, I see the maintenance package is listed for $940, I question him. He him-haws around for a bit. I told him I've done the research and I know it's only $600 and that I will walk away from this deal if it isn't corrected. Todd gets back into his computer and "wa-la", it's changed to $600. I did my research on 4 different SUVs and talked to people who owned them. So, do your research before you decide to buy. Overall, a great experience, but I may have overpaid if I didn't do my research or pay attention. More