Autohaus BMW

Excellent I've worked with Linda Schaefer and Tim McNamee for several years. Linda provides exceptional customer service, working to fit my schedule, making su I've worked with Linda Schaefer and Tim McNamee for several years. Linda provides exceptional customer service, working to fit my schedule, making sure I'm happy w/ the loaner, keeping me informed at every step of process, truly going above and beyond. Tim is the best BMW technician I've ever worked with - I trust his recommendations implicitly and have always been more than satisfied with the maintenance and repair work he's done. More

routine sevice Patti is great. She really makes a trip a smooth event. Scheduling, loaner, getting in and out is fast and simple. We had to schedule three events Patti is great. She really makes a trip a smooth event. Scheduling, loaner, getting in and out is fast and simple. We had to schedule three events in one day. She was very cooperative in meeting our needs. More

Best customer service I have had anywhere. it was great. The best customer service I have anywhere . Auto or otherwise, Everyone is the best. Marilyn Gilliam is the best employee ever I have dealt with. The best customer service I have anywhere . Auto or otherwise, Everyone is the best. Marilyn Gilliam is the best employee ever I have dealt with. More

Terrific Experience I was an out of town buyer. Brett was most helpful - extra photos, records, Q&A. Service before and after the sale was outstanding. Great experience I was an out of town buyer. Brett was most helpful - extra photos, records, Q&A. Service before and after the sale was outstanding. Great experience. More

Easy Process This was one of the best car buying experiences I've had! Never felt pressured or rushed. Brett accommodated my schedule and had everything ready to g This was one of the best car buying experiences I've had! Never felt pressured or rushed. Brett accommodated my schedule and had everything ready to go when I came to pick up my new (used)car. Definitely will recommend! More

Professional, courteous, fair I have been a customer of Autohaus for years, both service on my existing vehicles and now lease of my new car. Staff has universally been friendly, I have been a customer of Autohaus for years, both service on my existing vehicles and now lease of my new car. Staff has universally been friendly, helpful, knowledgeable, and bends over backwards to help out. It’s a very relaxed, low pressure buying experience. More

Amazing service Ethan was friendly, thorough and was able to answer all questions I had regarding the services I had provided. I would definitely recommend other peop Ethan was friendly, thorough and was able to answer all questions I had regarding the services I had provided. I would definitely recommend other people to come to this location. More

Incredible Service! The service department at Autohaus is outstanding. From the ease of making an online appointment, their quick checking in process, thorough knowledge The service department at Autohaus is outstanding. From the ease of making an online appointment, their quick checking in process, thorough knowledge of my car’s needs and honest recommendations, I wouldn’t go anywhere else! Linda is a true gem and helped tremendously when some unexpected maintenance was recently required on my vehicle. More

I have Bought several BMW I have worked with Dennis Schaffner at Auto house for the last 17 years, it is always a pleasure knowing that he will work with me to find the best de I have worked with Dennis Schaffner at Auto house for the last 17 years, it is always a pleasure knowing that he will work with me to find the best deals either in new or used BMW. Each time I am ready for a different car I go and look at dealers, but always feel most comfortable working with him and end up back at Auto Haus BMW. More

Purchase BMW X3 We searched multiple dealerships across the western half of the country for a low mileage pre-owned X3 3.5, and settled on one offered by Autohaus BMW We searched multiple dealerships across the western half of the country for a low mileage pre-owned X3 3.5, and settled on one offered by Autohaus BMW in St Louis MO. The vehicle they had was far and away the most attractive we found in terms of options, price, and financing. We live some 1400 miles away in Arizona, and so were unable to visit the dealership to examine the vehicle, negotiate in person, or to take care of administrative and paper work details. In addition, once we settled on this vehicle, we had the issue of getting it delivered to us in Arizona. The sales representative, Renard Lasane, and the Sales Manager Rick Riccio, were both extremely professional, competent, and went out of their way to make our purchase experience as simple, and stress free as possible. Our sales rep, Renard, made a point of making us aware of a special BMW Of North America Financing offer, available only in the month of October, and arranged for all the paperwork we needed to sign to be FedX'd to us overnight so that we could qualify for this offer. They also made all the arrangements to have the car shipped to us in Arizona, eliminating the hassle of having to make those arrangements ourselves, at what was a very competitive fee. As sometimes occurs when transactions are expedited, as ours was, there was a minor glitch in the paperwork, but Mr. Riccio, when made aware, immediately took pains to address the issue. In addition, he brought to our attention and corrected an additional $500 error which we had not noticed. Our overall impression was more than positive. Dealing with Autohaus BMW was a pleasant and rewarding experience, well above our expectations. More