Autohaus BMW

Great Experience, Hard Working Salesman I'm very impressed with Bob Dedert's hard work and knowledge of BMW's. He worked very hard to find the car with the options I asked for. During the I'm very impressed with Bob Dedert's hard work and knowledge of BMW's. He worked very hard to find the car with the options I asked for. During the buying process and after, Bob understood my perfectionist characteristics. I'm all about the details. If I had a question, Bob answered my questions day and NIGHT (after business hours) and still does after purchase. When dealing with any company, I seek hard workers because I know everything will be done right. This is the reason I picked Bob. I was very impressed. In the future, I'll buy from Bob again. More

Perspective of a BMW Car Club of America member Purchasing my 2nd BMW, as a CCA member I was very impressed with the entire process. Most importantly they were reasonable w/the price and they were Purchasing my 2nd BMW, as a CCA member I was very impressed with the entire process. Most importantly they were reasonable w/the price and they were very knowledgeable on every aspect of the vehicle and the purchase process. Like any customer I was particular, and they treated me exactly as I needed to be treated. The only lament that the sales manager declined to allow me to drive an M-car. But I got over it. More

Great service advisor! Dan has been helping me with my cars for years. He is extremely knowledgeable and always friendly. He always thinks the problem through before making Dan has been helping me with my cars for years. He is extremely knowledgeable and always friendly. He always thinks the problem through before making recommendations, often saving me money, but always making sure it gets done right. More

First Time Buyer, Great Experience First of all I was very impressed with Autohaus BMW's inventory. I knew exactly what I wanted, and after looking at national websites, was pleased to First of all I was very impressed with Autohaus BMW's inventory. I knew exactly what I wanted, and after looking at national websites, was pleased to see Autohaus BMW had it locally. I quickly test drove the car, expecting a pushy salesman, but instead met Joe, who was knowledgeable and unobtrusive. As a first time car buyer, I was guided through the purchase, financing and registration processes with great service. Eric from the finance department helped me retrieve a tax waiver from the county, and handled all communication with the state to register the vehicle. BMW Autohaus even mounted the plates for me. Overall, an ideal first car purchase: I got the car I wanted, at a good price, locally, with great service. More

Consistently Satisfied Customer Have dealt with 5 different service consultants over 2 years at Autohaus. Every one has been friendly, trustworthy, and taken great care of me and my Have dealt with 5 different service consultants over 2 years at Autohaus. Every one has been friendly, trustworthy, and taken great care of me and my BMWs. This time it was Patty Kupfer and she was great. The valets even recognize me by name ( I'm there like 4 or 5 times a year ). Keep up the great work. More

Customer Service and Sales is Par NONE My overall sales experience with Renard LaSane and Autohaus was absolutely amazing. He did not pressure me, but walked me through each step of the wa My overall sales experience with Renard LaSane and Autohaus was absolutely amazing. He did not pressure me, but walked me through each step of the way. After having a horrible sales experience at Plaza Motors (dollars and numbers switched between initial sale and finance dept); I decided to purchase my vehicle at Autohaus. I am so glad that I may this choice. If you want the best customer service and best deal - go to Autohaus. TLP More

Nice experience Karen was very helpful and courteous. This was my first time purchasing a BMW so wasn't familiar with many of the car features. Karen was very patient Karen was very helpful and courteous. This was my first time purchasing a BMW so wasn't familiar with many of the car features. Karen was very patient explaining all the advantages of these features. The purchasing experience was smooth and pleasant, in large part due to her professional demeanor. More

Amazing Service Department My service advisor at Autohaus BMW, Patti Kupfer, is amazingl!! She is courteous and goes above and beyond in answering all of my questions. I could My service advisor at Autohaus BMW, Patti Kupfer, is amazingl!! She is courteous and goes above and beyond in answering all of my questions. I couldn't be happier with Patti & the entire service department. They treat you like royalty--from the friendly greeters to all the helpful service advisors to Brandon who washed & vacuumed my car!! Thanks so much to all for the amazing service!! More

New car purchase This is the third or fourth car I've bought from Renard. Excellent sales and service, no pressure, answered all my questions, took good care of me, Ch This is the third or fourth car I've bought from Renard. Excellent sales and service, no pressure, answered all my questions, took good care of me, Chris Buie exhibited patience and knowledge walking me through my lesson on the car's technology More

Great Service I just completed by 4th or 5th transaction with Brett Midgley at Autohaus. He is always very responsive to my questions and the process is so easy. I I just completed by 4th or 5th transaction with Brett Midgley at Autohaus. He is always very responsive to my questions and the process is so easy. I won't buy/lease a BMW from anyone other than Brett! More