Autohaus BMW

John is not only knowledgeable but professional in every way John's experience and low key demeanor allowed me to make a thoughtful and educated decision on my vehicle purchase. I didn't feel he was pushing me John's experience and low key demeanor allowed me to make a thoughtful and educated decision on my vehicle purchase. I didn't feel he was pushing me in any direction but rather allowing me to come to the right decision for me on my own .....this decision would need to meet my requirements and still be a fun car to drive. I really appreciate his professionalism and conscientious personality. More

Pleasurable Buying Experience Start to Finish I've purchased several cars over the years. My entire experience at Autohaus was by far the most pleasurable. I met Karen Lowery my first visit who I've purchased several cars over the years. My entire experience at Autohaus was by far the most pleasurable. I met Karen Lowery my first visit who was most helpful and patient in explaining details of the BMW I was interested in. We talked some pricing but there was NO high pressure pushiness or haggling. I returned for an appraisal on my trade-in and again was treated with patience and respect. We actually came to an agreement later on the phone with a mutually beneficial deal. Sale day was another pleasurable experience with thorough explanations of vehicle equipment, warranty, and financing options. The entire process was enjoyable and I love my new BMW. Thank you Karen and everyone at Autohaus! More

Great Buying Experience I worked on the deal with Bob Warner via e-mail to minimize the amount of time spent at the dealership. We were able to get the deal completed. We wer I worked on the deal with Bob Warner via e-mail to minimize the amount of time spent at the dealership. We were able to get the deal completed. We were treated very well on our trade and the the vehicle we purchased. Once we got to the dealership, Bob had most of the paperwork started, showed us the 2012 X5, took us to the finance person (Rick) to complete the paperwork, then to the vehicle, and had all the options on the vehicle. We were out of the dealership in about an hour. This was the best vehicle purchasing experience we have ever had. The way the deal was made and the speed of getting everything completed meant a lot to us. Also, everyone we spoke to on the day of our purchase was very polite, professional, and courtesious. Thank you! More

Great Service I am a regular customer at Autohaus and recently took my car in for warranty work. Both Linda and Mike provided excellent service and my washed car wa I am a regular customer at Autohaus and recently took my car in for warranty work. Both Linda and Mike provided excellent service and my washed car was returned quickly. The coffee was also great. More

Great Experience Bob Dedert handled our sale professionally and with good humor. I am a classic "buyer's remorse" customer. This is our fourth BMW over the last 15 y Bob Dedert handled our sale professionally and with good humor. I am a classic "buyer's remorse" customer. This is our fourth BMW over the last 15 years with Autohaus, having moved from the convertible to now our second 528i. Even though I had already signed for the new 5 series vehicle, I wondered about other options/prices. Bob insisted that I drive the 3 series and SUV until I was comfortable I had made the right decision. Always low-key, soft spoken, with a dry sense of humor, Bob is a perfect match for the customer uncomfortable with the car buying process. Thanks, Bob! More

don't go anywhere else for your BMW! I just bought my third BMW from Autohaus. I do shop around, but I have never found anything that comes close to Bob Dedert and Autohaus in terms of pr I just bought my third BMW from Autohaus. I do shop around, but I have never found anything that comes close to Bob Dedert and Autohaus in terms of professional, friendly service. No sales gimmicks, no pressure. Bob explained all the options and worked with us on price. You leave feeling you received a fair deal. Once you have your car, the service department continues to provide excellent service. You expect excellence from BMW. Bob and Autohaus deliver it! More

Excellent experience We came in to purchase a pre-owned car. Bob Warner was an excellent salesman. He went above and beyond to work with us including working with price, We came in to purchase a pre-owned car. Bob Warner was an excellent salesman. He went above and beyond to work with us including working with price, getting us a fair deal for our trade-in and even holding the car until we returned from a trip to pick it up. Bob provided the service one would expect at a premier car dealership. More

Excellent salesman My salesman, Dennis Schaffner, has been very helpful and available whenever I have needed help. he explained everything about my car when I leased it My salesman, Dennis Schaffner, has been very helpful and available whenever I have needed help. he explained everything about my car when I leased it. I would recommend him to anyone. The service department at Autohaus has also been very helpful. More

Professional and effective Bob was very professional and did not make us feel pressured. He was very effective in explaining the options and very attentive to our questions. T Bob was very professional and did not make us feel pressured. He was very effective in explaining the options and very attentive to our questions. The sales process was quick and easy; the dealership did not waste any of our time. More