Autohaus BMW
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,453 reviews
Very good experience Very happy with purchase and trade in experience. Felt both were negotiated fairly and really enjoyed working with Joe. Small hiccup resolved to my Very happy with purchase and trade in experience. Felt both were negotiated fairly and really enjoyed working with Joe. Small hiccup resolved to my satisfaction. Would definitely recommend this dealership. More
Amazing people I brought my car in last week because I was having an issue with my engine. I determined it was in my best interest to have the professionals look at I brought my car in last week because I was having an issue with my engine. I determined it was in my best interest to have the professionals look at it as opposed to the cheaper option corner repair shops near my house. Needless to say, everyone lived up to and even exceeded my expectations when it came to friendliness and competence. Ethan was beyond amazing. I can see why you have him front and center in the service drive. He put my mind at ease and assured me of everything that would be done to my car. But more importantly after the work was completed, when I came to pick up he did not just rush me away to move on to the next person. He walked me over to the cashiers desk personally and then proceeded to go over every last detail of the work performed to make sure I was confident in my visit. Jessica was beyond polite with a friendly smile the whole time. Her and Ethan clearly work well together. You can tell they both respect each other very much. A wise move to have two such beautiful and caring people be the last ones you see before you leave. They remind me of my late husband and I when we were younger - yet another wonderful personal touch to my visit. Autohaus BMW has always been talked about in my groups of friends that own BMW's and it's clear why. Thank you Ethan and Jessica - and thank you Autohaus. You are amazing! More
Happy Owner I brought my car in for a recall and sat with Ethan. He had the shop look the car over and found a few items that needed attention. He found a loaner I brought my car in for a recall and sat with Ethan. He had the shop look the car over and found a few items that needed attention. He found a loaner car for me and got me on my way. They took care of everything and even washed my car! I was able to run some errands and have my car fixed! I couldn't be happier! I will return to Autohaus!! More
Terrible Service The worst service I've ever had at any dealership, I will never buy another BMW because of how terrible they handle situations. I paid over $13,000 fo The worst service I've ever had at any dealership, I will never buy another BMW because of how terrible they handle situations. I paid over $13,000 for Dinan upgrades to my 2013 M6 and have had nothing but problems with the car since. They have had it for almost 3 months now and they still can't figure out why the Dinan upgrades aren't producing the promised results. The communication between Autohaus, Dinan and myself is something you would expect from a driveway mechanic and the ability to actually fix the car which only has 4500 miles on it is sub par by any standards. More
Simply the Best! Had my x5 here few times in the last couple months.Few major things was wrong with my car.Which All have been fixed,&my car drives like new again. Al Had my x5 here few times in the last couple months.Few major things was wrong with my car.Which All have been fixed,&my car drives like new again. All three times I've received awesome service and it's great they call and work with warranty company for you!Free loaner car ,and updates on when my car would be done.Amanda is the Best! Thanks Autohaus!!🤘😊 More
Outstanding Customer Service I recently purchased my 5th BMW from this dealership. The customer service is always 5-star--from sales (Bob Dedert), to Finance (Rick Riccio), to S I recently purchased my 5th BMW from this dealership. The customer service is always 5-star--from sales (Bob Dedert), to Finance (Rick Riccio), to Service (Chris Clem) to BMW Genius (Chris Buie). Each of these three men assisted me w/ my recent purchase and I wanted to acknowledge their outstanding customer service! I truly appreciate it. Their knowledge, patience, sense of humor & strong interpersonal skills are greatly appreciated! More
Do not go here for service. None found. I had an appointment for a small service on my BMW. I was told to wait until Mike (Crader I assume) finished with his current client; he would come t I had an appointment for a small service on my BMW. I was told to wait until Mike (Crader I assume) finished with his current client; he would come to get me. Mike never came. After 25 minutes, I found someone else to help me & I was directed to Amanda. Amanda comped my service & did take care of me. This was my second visit & I was ignored the first time also. Last time here. More
Excellent Sales and Service I have been a customer of Autohaus BMW for many years. I have had nothing but great experiences working with the sales department, the service depart I have been a customer of Autohaus BMW for many years. I have had nothing but great experiences working with the sales department, the service department, and all of the employees of the other departments. It has been my experience that all of the Autohaus employees go the extra mile to meet my needs. More
Perfect Experience I've been doing business with Autohaus for a number of years, as have both of my children. I'm now driving my fifth 5-Series, the last three of which I've been doing business with Autohaus for a number of years, as have both of my children. I'm now driving my fifth 5-Series, the last three of which were leased through Autohaus. My son and daughter are both driving BMWs purchased or leased through Autohaus. They "Get it." 1-I'm treated like a valuable customer. 2-They do what they say they are going to do. 3-They promptly responding to phone calls or emails. More
Service department exceptional Service quickly did the taillight recall. At this visit, Patti Kupfer noticed work needed under warranty. She accommodated my schedule to get the wo Service quickly did the taillight recall. At this visit, Patti Kupfer noticed work needed under warranty. She accommodated my schedule to get the work done the next week. More
















