Autohaus BMW

Easy fix, happy customer My BMW needed an airbag replaced per the recall. Mike Crader got me checked in and had the service performed quickly and efficiently. I picked up my My BMW needed an airbag replaced per the recall. Mike Crader got me checked in and had the service performed quickly and efficiently. I picked up my car and found a separate issue that effected removal of the key from the ignition. Linda Schaefer got my car in immediately. The techs made the necessary repairs and also addressed a problem with one of the windows. I got my car back the next day good as new. The cashier who facilitated the payment process was very nice, as was Nathan, the porter who washed and delivered the car to me. It's always a pleasure dealing with the Autohaus employees. They are always professional and very personable. My car is 10 years old and has over 113,000 miles on it. Autohaus keeps it running smoothly. More

As always great service I needed to schedle my wiper balde replacement. E-mailed Patti and she set up an appointment. She greeted me and got right on the car examination and I needed to schedle my wiper balde replacement. E-mailed Patti and she set up an appointment. She greeted me and got right on the car examination and inoramtion at her desk. She printed put the paperwork needed and I signed. She got the car in service and my wait was minmual. Even got a was job! That's the way service should! Bob More

Efficient and Friendly Recently had a malfunctioning parking light issue. Patti got me in quickly. Had the light replaced, car washed and out in an hour. Patty always keeps Recently had a malfunctioning parking light issue. Patti got me in quickly. Had the light replaced, car washed and out in an hour. Patty always keeps me updated as to how much of my warranty is left and what needs to be done within the appropriate time frame. Great friendly and efficient service! More

Amanda and team are great! Amanda and team were very accommodating and responsive when I brought my 335xi in for unscheduled service and maintenance. The service was expedient, Amanda and team were very accommodating and responsive when I brought my 335xi in for unscheduled service and maintenance. The service was expedient, excellent and completed in far less time that expected! Thanks so much! Pamela Westbrooks-Hodge More

Excellent Service Visit w/Chris Clem My 2015 M3 needed service and Autohaus provided another great service experience. Chris Clem is an excellent service advisor. He's attentive, very k My 2015 M3 needed service and Autohaus provided another great service experience. Chris Clem is an excellent service advisor. He's attentive, very knowledgeable, and always courteous. He always follows up and makes everything hassle-free. Two other BMW dealerships are much closer to my home and work but I always choose Autohaus. More

A VERY PRODUCTIVE EXPERIENCE!!! THE SERVICE WAS OUTSTANDING AND VERY PERSONAL...MET NEW FRIENDS WHO HELPED ME A LOT FROM RENARD, MY SALESMAN, TO CHIS BUIE, MY SOURCE OF LEARNING ABOU THE SERVICE WAS OUTSTANDING AND VERY PERSONAL...MET NEW FRIENDS WHO HELPED ME A LOT FROM RENARD, MY SALESMAN, TO CHIS BUIE, MY SOURCE OF LEARNING ABOUT ALL THE WONDERFUL WORKINGS OF MY NEW BMW HARDTOP CONVERTIBLE. I REALLY THOUGHT THE ENTIRE WORKFORCE HAD MY BEST INTERESTS AT HEART. GIVEN MY AGE THIS IS PROBABLY MY MY LAST CAR PURCHASE AND IT WAS A GOOD ONE. RON AYLWARD More

Wonderful experience start to finish My car was effected by the airbag recall. I booked an appointment online, but I did not know an airbag needed to get ordered beforehand. Mike Crader My car was effected by the airbag recall. I booked an appointment online, but I did not know an airbag needed to get ordered beforehand. Mike Crader was able to shift a few airbags around so my airbag could get changed while other service was being performed on my car. This flexibility helped reduce my trips to Autohuas. Mike was a great help and the main reason I continue to go to Autohaus to service my 128i. More

great experience Chris was my salesperson and he made the whole experience fun. Great guy and easy to deal with. Rick was responsible for financing and he was very k Chris was my salesperson and he made the whole experience fun. Great guy and easy to deal with. Rick was responsible for financing and he was very knowledgeable and professional. No hard sales pitches from either. Alicia was the genius that helped sync everything in the car once I bought it and gave me the tutorial. Whole experience was positive. More

Going the distance for the sale After a few tries on a few different vehicles, Bob and I finally agreed on a car and a price. Even after we settled on a deal, the dealership held the After a few tries on a few different vehicles, Bob and I finally agreed on a car and a price. Even after we settled on a deal, the dealership held the car for me after a family emergency. Two weeks later Bob drove an hour and half to deliver the car. It's everything I knew it would be. While I usually go where the car and the deal is, the way this dealership treated me just ensured I will call them first the next time. More

Exceptional customer service Brett is committed to his customers and goes above and beyond to make sure they have an exceptional experience. I have purchased two cars from him in Brett is committed to his customers and goes above and beyond to make sure they have an exceptional experience. I have purchased two cars from him in the last 6 months. Brett is quick to respond to questions via email and phone and extreme personable - he's all about doing what's right for his customer. More