Autohaus BMW

Beyond Perfection These folks took care of me a long time ago (1992 to 2000) in their old location (Mike Crader, Gerd Petermann)...and when I returned to purchase anoth These folks took care of me a long time ago (1992 to 2000) in their old location (Mike Crader, Gerd Petermann)...and when I returned to purchase another BMW, many of the same faces were still there. Gerd sold me this car too. That says a lot about employee satisfaction and employee quality as well. They have grown and it is obvious why. They again have gone beyond the extra mile. If I owned a Rolls Royce I might expect this...wait, BMW does own Rolls Royce!!! It is about the dealership. No other dealer in St. Louis come close to Autohaus BMW!!! They are the greatest. Service is quite personalized. Amanda is new to me...great to work with as well - very conscientious. I complained about a minor little dimple on the dash pad...I see the part is over $3000 and they have to get it from Germany. Any other car dealership would have told me to "pound sand" or might have tried to inject glue underneath it....no, they are doing this right. More

Luxury Cars Need Luxury Service I knew when I bought a BMW that eventually it would need work done, and that's never fun. Luxury cars require luxury service. Luckily, there's Autohau I knew when I bought a BMW that eventually it would need work done, and that's never fun. Luxury cars require luxury service. Luckily, there's Autohaus, which is my go-to for all my work, including scheduled maintenance and unexpected repairs (my wife hit the curb and popped a tire). I appreciate knowing up front how long it will take and what it will cost me. I would recommend this place to my friends and family. More

Went The Extra Mile I always have a great experience when getting my car serviced at AutoHaus. I typically work with Chris Clem who who is diligent and communicates well I always have a great experience when getting my car serviced at AutoHaus. I typically work with Chris Clem who who is diligent and communicates well when issues arise. More

Excellent Experience! What a great experience we had buying our car from Autohaus. Dennis Schaffner was a pleasure to work with. He's very knowledgeable and works with you What a great experience we had buying our car from Autohaus. Dennis Schaffner was a pleasure to work with. He's very knowledgeable and works with you in a "no pressure" way. We had a bad experience with another BMW dealership in the St. Louis area and chose Autohaus because of their good reputation. Autohaus is a first class operation and I look forward to many years of servicing my car with them. Thank you Autohaus! More

We are loving our m4 gts We had a great experience with brett and his team. So far we are loving our GTS. We will buy all our bmw's from autohaus now. We had a great experience with brett and his team. So far we are loving our GTS. We will buy all our bmw's from autohaus now. More

Great educational experience Chris did a great job of explaining all the features of our new 530i. We were with him at least 90 minutes and could have stayed longer but we had ano Chris did a great job of explaining all the features of our new 530i. We were with him at least 90 minutes and could have stayed longer but we had another appointment. More

Excellent Service Call Once again, an excellent experience. I was a bit concerned when Linda retired; however, Ethan picked up the mantle and has been nothing less than outs Once again, an excellent experience. I was a bit concerned when Linda retired; however, Ethan picked up the mantle and has been nothing less than outstanding. I was in and out within the timeframe promised. More

Satisfied customer I came into the dealership today and I had the most amazing experience today, I would like to point out Amanda Suraci's professional and honestly. I h I came into the dealership today and I had the most amazing experience today, I would like to point out Amanda Suraci's professional and honestly. I have been a long time BMW owner (22 years) and have never had such an great service experience!!! I highly recommend working with Amanda Suraci, I'm actually looking forward to my next oil change appointment!!! More

I appreciate honest work I felt like the service guys were being straightforward and honest about what I needed done and why, and that is rare in a dealership service situatio I felt like the service guys were being straightforward and honest about what I needed done and why, and that is rare in a dealership service situation. I appreciated their courtesy and it seemed like the guys explaining my repair actually knew what they were talking about. Yeah, I wish it was not so expensive to get work done on a BMW but that is the only downside of owning a luxury vehicle. At least I didn't feel like they were gouging. Those parts ain't cheap! More

Professional beyond compare! After shopping for my first BMW for over a month, we bought my beautiful 535 from Jens. As soon as we walked in the door, we were treated with respec After shopping for my first BMW for over a month, we bought my beautiful 535 from Jens. As soon as we walked in the door, we were treated with respect and honesty. Jens, Mike, Alicia and Wendy were all beyond genuine and had our best interests in mind. The "Autohaus Experience" is by far an experience that I look forward to each time I visit! More