Back

Autohaus BMW - Service Center

St. Louis, MO

4.8
2,337 Reviews

2,337 Reviews of Autohaus BMW - Service Center

Sort by
October 14, 2020

The service department is the best. They worked with us and BMW on an issue that was outside of warranty to get to a fair resolution. Our service associate was in constant contact with us during the entire More

by JF247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

October 13, 2020

Autohaus makes everything so easy- I was in and out of my appointment very quickly and thanks to the loaner car I was back at work More

by C.M.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 13, 2020

Excellent experience; easy to make appointment, service was completed quickly and professionally.... my car was washed, vacuumed & waiting outside the door for contactless appointment....would highly recom More

by pfisterklwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak, Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 13, 2020

Excellent Service & Mike Crader always go beyond any service person I have dealt with. He is always upbeat and willing to do so without being asked. More

by bregnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Mike is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

October 12, 2020

The Autohaus experience couldn’t be better. I got in as scheduled and out less than an hour as promised. I was most impressed with the quality of my complimentary car wash. Although, everything about Auto More

by dahampton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

October 11, 2020

Very professional, reliable and ready to meet the customer’s needs. Grateful for the good advice. Feel very comfortable with the service agents in the office More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 11, 2020

Friendly, timely, professional service. The availability of excellent loaners is very important to me. Mike Crader is very easy to work with and has earned my trust More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Mike is one of the best! Thank you for choosing Autohaus!

October 06, 2020

Linda Schaefer in Service is AWESOME!! She is an excellent communicator and so friendly! Our cars are always returned fixed, spotless and on time! We continue to use only Autohaus because of her!! More

by Erin R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

October 05, 2020

Service was good. Everyone was courteous and professional. I would recommend this dealership to a family, friend, co-workers, etc. Appreciate the customer service very much. More

by Carson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

October 02, 2020

Dropped my car for service to fix the AC system, Chris was fantastic. He called regularly with updates and made sure I understood the issues and my options. More

by Z4 Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

...
108
...