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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,293 Reviews

2,293 Reviews of Autohaus BMW - Service Center

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April 13, 2020

Cost me $500 3 years after initial repair was not done correctly after 4-5 tries. Dealer tries, just struggles to do the right thing. More

by oclv5200
Recommend Dealer
No
Employees Worked With
Patti Kupfer
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Autohaus BMW responded

Thank you for your review. We are not sure what you are referring to, since we do not have your name on this review, but we have very high standards and experienced technicians and staff. We assure you that we do know what we are doing and have been doing so for 50 years. Please contact Pam Eppers, our General Manager, at 314-727-8870 to discuss further. Thank you.

April 03, 2020

Autohaus BMW is an amazing dealership, from their sales staff, management to service. All the way through. Linda in service is one of a kind! Service is what keeps people coming back to any dealership a More

by py.hartman
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
May 13, 2020 -

Autohaus BMW responded

Thank you so much for this amazing review! We appreciate you and your kind words. We think Linda is awesome too! Stay safe and let us know if you need anything.

April 03, 2020

Ty Ancona is the reason we chose Autohaus BMW. He is knowledgeable about BMW vehicles. His attention to details for service needs is second to none. We feel confident in Ty’s ability to take good care o More

by jjesell1
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
May 13, 2020 -

Autohaus BMW responded

Thank you for the wonderful BMW Service review! We appreciate you letting us know how good Ty took care of you and your BMW 750i. Take care and see you next time!

April 02, 2020

Linda is our service consultant and does a great job communicating what needs to be done. We will continue to return to Autohaus for servicing our vehicles. More

by flatuda
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
May 13, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! Linda is great and always says she has the greatest customers! Stay safe, see you next time!

March 20, 2020

Chris got me taken care of swiftly as soon as I walked in for routine service on my BMW. No hassles associated with this visit, thanks Chris! More

by albertopetrache973
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

As always a great experience. Chris is very attentive to details and does a great job keeping me informed every step during the process. Bob Dedert is a first class Sales professional. I’ve purchased 5 BMWs More

by EMNAlves
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

Chris Clem made my experience at bmw very good. I was able to come in and get taken care of within minutes! Will definitely be coming back here! More

by eneshajruloski
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

Service writer Chris is very good, cares and is thorough. Always a pleasure doing business with Chris. Whether normal maintenance or out of warranty working With C More

by jronsick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

Always professional and they got me in quickly for service. I am very pleased and will go back again when needed. So glad to have you in my area. More

by flatness
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
March 18, 2020

Autohaus remains better than Plaza will ever be. However I will choose a different service coordinator than Ethan-I don't like his extra commentary More

by Fbentleymd
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
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