2,275 Reviews of Autohaus BMW - Service Center
Awesome service! BMW service is the best! Plus, I love my X3. BMW makes life easy for the professional who's on the move, you drop off your car, they call when it's BMW service is the best! Plus, I love my X3. BMW makes life easy for the professional who's on the move, you drop off your car, they call when it's done and then you drive in their heated garage and pick it up. Not headaches or waiting in line. Patti Kupfer was my service advisor, she could NOT have been a nicer person and very helpful! If she didn't work for BMW...I would hire her. More
Service Center I took my car in due to warning lights appearing. Not only was that problem taken care of, but since it is approaching the end of the CPO warranty, I took my car in due to warning lights appearing. Not only was that problem taken care of, but since it is approaching the end of the CPO warranty, they looked it over carefully and took care of a couple of small oil leaks I wasn't even aware of. More
Service Center When I came to drop off my car I was welcomed by Chris Glem. Initially I was worried because my car's CPO had expired and I didn't think I would get t When I came to drop off my car I was welcomed by Chris Glem. Initially I was worried because my car's CPO had expired and I didn't think I would get the full benefits of being covered. Chris instantly set me up with a very nice loaner vehicle. Chris is extremely professional and listened to everything I said about the car. i was updated everyday about the status of my car, and the car runs better than ever. For anything related to BMW I will always go through Autohaus BMW! Thanks autohaus! More
Great service experience . I worked with Patti Kupfer again. She has really great personal service, calls all the time to keep me updated on the status of the service of my c . I worked with Patti Kupfer again. She has really great personal service, calls all the time to keep me updated on the status of the service of my car. All work was done in a timely manner and everything was fully explained to me and why we needed to do something or why we could wait to do something. More
Best Service experience i ever had Had to have some warranty work performed and I mentioned that there was a small tear starting on my driver seat. Victor Richards takes a look at it a Had to have some warranty work performed and I mentioned that there was a small tear starting on my driver seat. Victor Richards takes a look at it and I hear back later that day that BMW is going to replace the seat. Pick up the car the next day and not only is the car very clean, the new seat cover is beautiful. Dan Wirick and Victor Richards have always been the best ever to deal with and the main reason I keep coming back to Autohaus for cars and recommending them to my friends and family. More
Great service experience! I recently had car in for routine maintenance service. Our salesman knew the car was at the dealer today and made it a special point to have a small s I recently had car in for routine maintenance service. Our salesman knew the car was at the dealer today and made it a special point to have a small scratch on the door looked at and buffed out while it was there! A VERY much appreciated and unanticipated gesture! Thanks, Bob Dedert for going "above and beyond"! More
Great Service dept! Chris Clem is the absolute best service representative for all of our automotive needs! I greatly appreciate the personal service and care given to m Chris Clem is the absolute best service representative for all of our automotive needs! I greatly appreciate the personal service and care given to my auto at every visit to this dealership. Congratulations on being the best dealership in St. Louis! More
Always knowledgeable, courteous, & efficient advice. Dan is top notch! He always knows exactly what my car needs and communicates it in layman's terms. When there are alternative ways to deal with an iss Dan is top notch! He always knows exactly what my car needs and communicates it in layman's terms. When there are alternative ways to deal with an issue, he lays out the costs and risks of each approach. I really appreciate that. More
Professional Highly recommend Autohaus for all BMW service. They are professional and very knowledgeable. I have used Autohaus Service for many years and will us Highly recommend Autohaus for all BMW service. They are professional and very knowledgeable. I have used Autohaus Service for many years and will use them for many more. More
Good service Always a pleasant experience when coming to service. Lots of new faces. Hope they are just as good as the others. Would like to know up front if I Always a pleasant experience when coming to service. Lots of new faces. Hope they are just as good as the others. Would like to know up front if I will be charged for any service next time. Thank you More