Autohaus BMW - Service Center

Politely set expectations and ALWAYS deliver Great communicator-Greg is professional, very detailed and pro actively looks out for me-When I have questions he explains in terms I understand- G Great communicator-Greg is professional, very detailed and pro actively looks out for me-When I have questions he explains in terms I understand- Great example how Greg differentiates himself and adds value- I asked a question about maintenance, instead of quickly answering he asked me a couple specific questions about my driving habits- then provided an answer specifically addressing my needs- Outstanding Service More

Very pleasant She was very helpful and patient with helping me to understand what I need done. She was friendly polite and very professional. She knew what she was She was very helpful and patient with helping me to understand what I need done. She was friendly polite and very professional. She knew what she was talking about I didn't leave not really understanding what was going on. More

Great Service Experience Chris Clem at Autohaus service always does a superb job. He is always polite, knowledgable and provides constant updates for any service longer than a Chris Clem at Autohaus service always does a superb job. He is always polite, knowledgable and provides constant updates for any service longer than a day. He also makes it very easy to do business with. Of all the dealers I have had service with over the years (BMW, Audi, Porche), Chris and Autohaus are the only ones who deliver a consistently positive experience. More

I dealt with Mike Crater...they took my car ontime, did the Dealt with Mike Crader...took the car on time and the work was done on time as promised and a clean car as a bonus! Dealt with Mike Crader...took the car on time and the work was done on time as promised and a clean car as a bonus! More

it's a great sevice! I enjoy going to have my car serviced, I couldn't ask for a better service advisor, would recommend the dealership to anyone need to buy or have servi I enjoy going to have my car serviced, I couldn't ask for a better service advisor, would recommend the dealership to anyone need to buy or have service. More

Fantastic Customer Service! You often hear horror stories about either the lack of customer service or the too excessive cost when working with the dealership. Autohaus is defini You often hear horror stories about either the lack of customer service or the too excessive cost when working with the dealership. Autohaus is definitely a step above the rest! Patti Kupfer has done an outstanding job of listening to my requests, taking a proactive approach to ensuring my experience in car repairs was quick, responsive, and worked around my crazy schedule. I have found their costs to be comparative to those who are not dealers and for each item I have requested to be reviewed, they have addressed with courtesy and efficiency. To seek to meet my needs and being true to their commitment, that's top quality customer service! Your competitor is only three miles from my home but I choose to take my business to Autohaus. Well done Autohaus for your commitment to those seeking your services and employing highly talented candidates like Patti....it's why I keep coming back! More

Great customer service My experience with Autohaus BMW has been excellent since moving back to this area. Most recently, I had a repair that needed to be taken care of immed My experience with Autohaus BMW has been excellent since moving back to this area. Most recently, I had a repair that needed to be taken care of immediately. I called in the afternoon and was able to get an appointment the next day. Mike Crader, service advisor, took great care of me. He had me in and out quickly, and called to follow up. I appreciate the fast, convenient service as well as being treated with respect and in a friendly manner. I'm glad I chose Autohaus BMW. More

Service Appointment Excellent and very prompt service. Very appreciated. I was able to wait for service to be done and avoided commuting back and forth from my office Excellent and very prompt service. Very appreciated. I was able to wait for service to be done and avoided commuting back and forth from my office More

Satisfied customer Autohaus BMW of Saint Louis has tremendous customer service. They go above and beyond to make sure you are comfortable in the waiting area and if req Autohaus BMW of Saint Louis has tremendous customer service. They go above and beyond to make sure you are comfortable in the waiting area and if required provide loaner vehicles. It is easy to get an appointment and the work is done right the first time. More

Service always great! I've been dealing with Autohaus for five years and every time the service is exceptional. Mike and the guys in the drop off area are always waiting f I've been dealing with Autohaus for five years and every time the service is exceptional. Mike and the guys in the drop off area are always waiting for you at your appointment time with a loaner available, to make the drop off and pick up process quick and efficient. More