2,316 Reviews of Autohaus BMW - Service Center
My Representative (Patty) and the new BMW message system (text message with video report) we’re both outstanding. The work was done promptly and exactly as planned. Price was reasonable for such excellence (text message with video report) we’re both outstanding. The work was done promptly and exactly as planned. Price was reasonable for such excellence More
Scheduling service via their website is super easy. Upon arrival I was greeted promptly and directed to their waiting area. Most welcome was the comfy chairs, Wi-Fi, snacks and beverages. My service was com arrival I was greeted promptly and directed to their waiting area. Most welcome was the comfy chairs, Wi-Fi, snacks and beverages. My service was completed and I was in and out in 90 minutes or less. More
Outstanding customer service and great communication feedback regarding vehicle been repaired in a timely manner. Your best work. feedback regarding vehicle been repaired in a timely manner. Your best work. More
Cris Clem is extraordinary in every way: precise, kind, informed,and ever helpful! BMW exemplar. informed,and ever helpful! BMW exemplar. More
From start to finish the best service and customer relations! Just a suggestion. As my instrument panel needed to be updated, it wiped out my settings. It would have been helpful for a heads up before relations! Just a suggestion. As my instrument panel needed to be updated, it wiped out my settings. It would have been helpful for a heads up before I drove away. Minor I know. Other than that excellent. More
Without my request or knowledge a service was added to my appointment which I would have to pay for after the appointment if I hadn't reviewed the work order before appointment. appointment which I would have to pay for after the appointment if I hadn't reviewed the work order before appointment. More
Excellent customer service! Mike and Chris in service are outstanding. I've been going there for 10 years for service and I’m always pleased! outstanding. I've been going there for 10 years for service and I’m always pleased! More
AMAZING service! They got me in to have my car serviced ( at the last minute), before I drove from St. Louis to Atlanta, by Chris Clem( CSR) and Jason sent me a video of everything to take care of my service at the last minute), before I drove from St. Louis to Atlanta, by Chris Clem( CSR) and Jason sent me a video of everything to take care of my service needs. I will definitely be back! Exceptional dealership! More
Easy online appointment scheduling. Appointment time honored. Greeted in a friendly manner. Excellent service advisor. Very nice waiting area. Work completed timely and accurately. honored. Greeted in a friendly manner. Excellent service advisor. Very nice waiting area. Work completed timely and accurately. More