2,316 Reviews of Autohaus BMW - Service Center
I've always had a great experience, from the sales department to the service department. Every step is explained in full detail. My questions are always answered, and they are readily available when I department to the service department. Every step is explained in full detail. My questions are always answered, and they are readily available when I need assistance. Very honest representatives in the service department! More
I have a great relationship with my service consultant, Chris. I also like the customer lounge area, very comfortable and the coffee is hot! Chris. I also like the customer lounge area, very comfortable and the coffee is hot! More
Chris was fantastic from start to finish! Autohaus BMW Chris was fantastic from start to finish! Autohaus BMW is the only place I will service my vehicle. Keep up the great work! Chris was fantastic from start to finish! Autohaus BMW is the only place I will service my vehicle. Keep up the great work! More
Friendly. Fills always welcome. Good service. Service advisors know what to do. Inside the dealership very nice clean fresh coffee advisors know what to do. Inside the dealership very nice clean fresh coffee More
I was disappointed that it took two days to get my oil changed and scheduled maintenance completed. I did get a loaner car to use, but it was extremely small and difficult to get in and out of. changed and scheduled maintenance completed. I did get a loaner car to use, but it was extremely small and difficult to get in and out of. More
The car went in on an airbag recall. While there, they inspected and reported on many other elements of the car’s condition. Sure, it tends to get work for them, but it also helps me keep my car in great inspected and reported on many other elements of the car’s condition. Sure, it tends to get work for them, but it also helps me keep my car in great shape also. They’re pleasant, transparent in their work. What’s not to like! More
The service , which was my car's first oil change , and overall checking over the car was fine. But, I had to wait longer than expected. The car service was completed in an hour . I had to wait a little ov overall checking over the car was fine. But, I had to wait longer than expected. The car service was completed in an hour . I had to wait a little over an hour to get the car! They cleaned and washed the car... but still the extra hour of waiting was unnecessary. More
Always enjoy Mike Crader who takes good care of me. He’s personable & professional. Explains to me what’s needed on my visit & how long it will take. Loved the new video. Loved the cashier. personable & professional. Explains to me what’s needed on my visit & how long it will take. Loved the new video. Loved the cashier. More
Nice dealership. Linda S., a service writer, is the best! Car was delivered a day late, but Linda called and explained it was a billing issue. Loaner was ok, but I probably won’t do another. Dent, not detect Car was delivered a day late, but Linda called and explained it was a billing issue. Loaner was ok, but I probably won’t do another. Dent, not detected pre-loaner by Linda or me, was awkward upon return. And now they make note of fuel level. Lexus dealer doesn’t do that. Price of repair was decreased by BMW “service special inspection” discount. Oil leak and diesel fuel filter was $400+. I trust Autohaus as long as Linda is there. Autohaus is still a very nice dealership that I would recommend. More