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Autohaus on Edens

Northbrook, IL

4.7
3,534 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,534 reviews

July 24, 2026

Service was completed on time. My service person Elena, was organized and efficient in checking my car in. More

by CHRIS@MCSCHWARTZ.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Ekosidekas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2026

Very pleasant and friendly receptions. Good attendance i don't have anything more to say More

by HARENDRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoyt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Popper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2026

Eddie in service provides excellent service and we always have a very great experience working with him. He always goes above and beyond to ensure our experience is excellent and our car is completed as prom More

by lebrun681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2026

I lost my dad to Parkinson’s two years ago. After he passed, I drove his beloved Mercedes-Benz GLC 300 home from Arizona, knowing I would keep it because it was his. When I arrived home, I b More

by tabithahlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2026

very well-run professional dealership. Everyone we came in contact with is knowledgeable and very helpful. Tom Lood is always very helpful and concerned. More

by NWILNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2026

Autohaus continues to provide personalized excellent service. In this case, with a tire issue, the team provided a loaner car on a very short notice and did the repairs on an expedited basis. More

by cboehrer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

July 20, 2026

After leaving 3 messages for Ken Dunaway regarding our pickup being 45 minutes late & ultimately had to find transportation to the dealership ourselves, I've received no response. Take your car to Knauz f More

by elizabethikdinc
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Dunaway
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2026

I have great confidence in their service dept. Eddie is great and so helpful! The women who great you when you pull into the service area are so welcoming, More

by WEZ1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

July 18, 2026

Good, reliable, dependable, polite, friendly, , accommodating staff to everybody. Also, knowledgeable w/such skills.Surely will recommend More

by charrie.gabumpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elena Ekosidekas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

July 18, 2026

I travel over 30 miles (usually an hour drive time) to go to this dealership because of Tom Lood. Best in the business. More

by ritro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

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