Back

Autohaus on Edens

Northbrook, IL

4.7
3,283 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Contact Dealership

1600 Frontage Rd

Northbrook, IL

60062

Directions

By Type

Showing 3,283 reviews

February 08, 2019

Excellent! Tom was incredibly friendly and efficient - amazing service and i would happily recommend Nothing was an issue and I really enjoyed the experience. More

by BRADVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Thank you for taking the time to share your experience with Tom. We appreciate your feedback and business!

February 08, 2019

Autohaus Service Rocks! I’ve been an Autohaus customer for years. After a few years of subpar service they have come roaring back. Great service. Great communication. Helpful More

by MRAFAYKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Thank you very much for taking the time to review our dealer! We are glad to see that Eddie is providing the customer service that you deserve. Thank you for your business!

February 08, 2019

Service Eddie, is the reason my wife and I keep coming back and when we are ready to buy another Mercedes we would buy it from Autohaus. More

by MIKECSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Hi Mike, We are ecstatic to hear that Eddie has had a profound impact! We look forward to serving you for years to come!

February 07, 2019

Great service as usual The service here is consistently excellent. Eddie Garcia is wonderful to work with--very helpful, forthright and accurate--and accommodating--and eff More

by dgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Thank you for the great feedback! We are happy to see that Eddie is taking great care of you. Thank you for your business!

February 07, 2019

Service performed as promised. Service people are very nice We were very satisfied with our recent service visit. We waited for the car while repairs were done. Service personnel were very pleasant and a plea More

by LEESTEINBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 13, 2019 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience! We appreciate your business and are glad you enjoyed the coffee and bagels!

February 07, 2019

New tire needed I am very happy with the service from Autohaus. My car had a flat tire and the person from service came to my house to put on the spare right away. I More

by BARB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

We are glad to hear that Roadside Assistance got to your home quickly! Thanks for taking the time to share your experience. We appreciate your business!

February 07, 2019

The service job was performed excellently The fast and detailed service definitely met with my expectations. Tom was friendly and made sure everything I requested was fulfilled. I appreciate h More

by TSHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Thank you for taking the time to share your experience Tom Lood! We appreciate your business!

February 06, 2019

Cindi did a great job helping me get a tow and a loaner on a verytough weather day. She was friendly and through. A great employee. Thanks!!!! More

by PETEANDTAMMYWISSINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Hi Pete and Tammy, Thank you for providing feedback on Cindi! We appreciate your business!

February 06, 2019

Two New Cars We went to look at a car for my wife and walked out with 2 new cars. Best dealer experience ever! Philip Gagerman was exceptional! More

by BenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Philip Gagerman, Amanda Youkhana, Nahrain Abraham, Mike Mesic
Feb 12, 2019 -

Autohaus on Edens responded

Hi Ben, Thank you very much for taking the time to share your experience with Philip! We truly appreciate your patronage!

February 06, 2019

great responsiveness and service Tom is the best service provider i know; everything is explained well, my time is never wasted, and he manages expectations well. I would recommend hi More

by JOSHUA.BURDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Autohaus on Edens responded

Hi Joshua, Thank you very much for taking the time to review our dealer! We are glad that Cindi and Tom provided the service that you deserve. Thank you for your patronage!

...
296
...