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Autohaus on Edens
Northbrook, IL
3,441 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,441 reviews
December 04, 2023
It’s a pleasure doing business with Autohaus. As with any other business there is room for improvement but what they are currently doing they do well. As with any other business there is room for improvement but what they are currently doing they do well. More
by EARLYLRNINGCNTR
Verified CustomerEmployees Worked With
November 30, 2023
Autohaus was great at quickly scheduling an appointment for me with a loaner and resolving my issue. for me with a loaner and resolving my issue. More
by BOB
Employees Worked With
November 29, 2023
My service person Tom Lood is terrific as is everyone when you pull in to service. when you pull in to service. More
by ARLENEROSEJOHNSON
November 28, 2023
Derek did a great job. We had an issue after sale that Derek corrected for us. We are very happy. We had an issue after sale that Derek corrected for us. We are very happy. More
by georgekatris
Employees Worked With
November 28, 2023
Great service from Tom. He addressed the issue in a timely manner. One thing I did not like that I had to replace the loaner car every 3 days. He addressed the issue in a timely manner. One thing I did not like that I had to replace the loaner car every 3 days. More
by ECLIPSE0221
Employees Worked With
November 28, 2023
Great experience! I would highly recommend Autohaus service to my friends and relatives. It's a no brainer! I would highly recommend Autohaus service to my friends and relatives. It's a no brainer! More
by SFISH1
Employees Worked With
November 28, 2023
Michal was absolutely phenomenal. He was consistent, accurate with his information and had great follow up. His honesty made the car buying experience easy, fun and exciting. The whol He was consistent, accurate with his information and had great follow up. His honesty made the car buying experience easy, fun and exciting. The whole process was seamless from start to finish and he made sure that we understood all the functions of the car and answered any questions we had. Overall, best car buying experience we’ve ever had. More
by JMACK88
Employees Worked With
Michal Regulski
November 27, 2023
Dropped the car off on a Thursday, John said it might be done EOD, or possibly the next day. Had to chase him Friday afternoon, literally calling 3 times, and he said car wasn't ready, and i needed to come done EOD, or possibly the next day. Had to chase him Friday afternoon, literally calling 3 times, and he said car wasn't ready, and i needed to come Saturday to trade the loaner. Saturday, he said they still hadn't looked at the car. It would have been better if I at least had been told upon dropping the car off it might not get looked at for days, or if after having the car, they had called me. The issue with the car is the windshield (or something on the roof line) whistles when going over 70 mph. They said this was normal and nothing was wrong the car. So I have a new $180,000 that whistles and apparently that's just fine. Unrelated to this trip, every time over the years I have visited the showroom, your sales team is not friendly, seemingly burdened by our visit. Honestly, the epitome of used car sales person vibe. Hence, we bought our new G-Wagon somewhere else, even though I live close to you. It was also because you could not come close to matching the price I got elsewhere. I will find it hard to come back in in the future. More
by DOUGLAS.GOTTSCHALK
Employees Worked With
John Morsy
November 25, 2023
Listens, takes good care of their clients Service team is the Best. Sales team is also very good. is the Best. Sales team is also very good. More
by linda77
