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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,438 Reviews

2,438 Reviews of Autohaus on Edens - Service Center

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May 01, 2019

My E-350 Great experience with Tom Lood at Autohaus on Edens as always! Tom is my personal guy to to for service visits. He is a pleasure to deal with and co More

by CEJI529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Autohaus on Edens responded

Hi Chuck, Thank you for the 5-Star review. We are glad to hear that Tom Lood continues to take great care of you. We appreciate your patronage!

May 01, 2019

Easy maintenance vist Eddie Garcia is always a pleasure to deal with and makes everything seamless when I bring in my car for service. Julie was also very cheerful and effi More

by DMORGAN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
May 03, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Eddie Garcia and Julie Michel continue to take great care of you. We appreciate your patronage!

April 25, 2019

Very well done! had a concern about noises coming from my brakes -- was promptly taken care of and the level of service was very high. All taken care of within 24 ho More

by JSTONE9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Eddie Garcia was exceptional! We appreciate your business and look forward to seeing you again soon!

April 25, 2019

Excellence at it best I came in to replace an airbag and was treated like a queen...Thank you Tom Lood for your efficiency, speed and kindness! Yes, I am partial Tom Has be More

by vikoula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Autohaus on Edens responded

Thank you for your review. We are glad to hear that Tom Lood continues to take great care of you. We appreciate your patronage!

April 25, 2019

Quick Response Tire Blowout Ken is very personable and always communicates the status of the work. I continue to come to this location because of my relationship with Ken. More

by GPOULOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Ken continues to take great care of you. We appreciate your patronage!

April 23, 2019

Service B check-up Tom Lood always make sure that my experience is wonderful. Mr. Lood noticed that my rear windshield was broken and made an executive decision to have More

by SHANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Tom Lood was exceptional! We appreciate your business and look forward to seeing you again soon!

April 22, 2019

Ed Garcia in service is a pleasure to deal with. The the reason we continue to purchase our Mercedes from Autohaus is because of the exceptional service Ed has provided. Ed has provided service for a More

by Alexander Lerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Autohaus on Edens responded

Hi Alexander, Thank you for the 5-Star review. We are glad to hear that Ed continues to take great care of you. We appreciate your patronage!

April 17, 2019

Service on car Good service work excellent it customer service what's the Garcia the wonderful employee. Need more guys like him in the service department knows how More

by Tonyv3431$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2019 -

Autohaus on Edens responded

Hi Tony, Thank you for your review of our dealer. We are glad to hear your experience with Eddie Garcia was exceptional! We appreciate your business and look forward to seeing you again soon!

April 17, 2019

They just do a great job. Autohaus has a real customer focus. All of the service people are very friendly and aim to please. They accomplished the work ahead of schedule. More

by wjdoyle5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2019 -

Autohaus on Edens responded

Thank you taking the time to review our dealer. We are glad to hear that our service team provided the care that you deserve. We appreciate your business!

April 17, 2019

Eddie Garcia is the best! Eddie Garcia always takes good care of us and the 3 cars we bring in for Mercedes service. Service is performed in a timely manner, and service gets More

by NDUFFYHAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2019 -

Autohaus on Edens responded

Thank you taking the time to review our dealer. We are glad to hear that Eddie Garcia provided the care that you deserve. We appreciate your business!

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