Autohaus on Edens - Service Center

Excellent people to work with. Especially Tom Lood. Very professional, knowledgeable and respectful. Great guy to work with Especially Tom Lood. Very professional, knowledgeable and respectful. Great guy to work with More

Pleasant and friendly personnel. On time delivery of my car after a thorough service.Been bringing my car to them since 2009.Highly recommended. On time delivery of my car after a thorough service.Been bringing my car to them since 2009.Highly recommended. More

The dealership is little dated. On picking up the brand new car, there was TPMS alert on the dash which was not reset. Nice staff but they do not follow up. My car's window sticker On picking up the brand new car, there was TPMS alert on the dash which was not reset. Nice staff but they do not follow up. My car's window sticker was missing. They promised to send it but never did, in spite of reminders. More

We had terrible service and will not be coming back again to this dealer for service. to this dealer for service. More

Great service. Updates in a timely manner. My rental was perfect and everything went as planned Updates in a timely manner. My rental was perfect and everything went as planned More

Disappointed that with an appointment the diagnostic did not happen for several days. Why bother having an appointment. When work was done all went well not happen for several days. Why bother having an appointment. When work was done all went well More

They performed Service A but it started next set of problems for the tires right after the service was done. We also called and informed them but no follow up was made and there are no schedule availab problems for the tires right after the service was done. We also called and informed them but no follow up was made and there are no schedule availability for quick check up as well. More

This dealership is easy to work with for service, although service can take a long time. The downside of this dealership in general is that they say when you buy a car that they’ll wash your car, but although service can take a long time. The downside of this dealership in general is that they say when you buy a car that they’ll wash your car, but really, they won’t. Or they make you wait at least an hour (discourages using service) even when no one is waiting, and there is no communication. I don’t appreciate the dishonesty about that aspect of purchase. Otherwise, efficient and professionally run. The only other issue with this service is, I dropped a car off on Monday and didn’t receive it back until Friday. I would have appreciated better communication regarding timing, because I share car with an adult child who wasn’t able to drive loaner. More

Always a pleasure to be there and they always provide the great service. Despite living 17 miles away, it's the only Mercedes dealership we bring our car to. great service. Despite living 17 miles away, it's the only Mercedes dealership we bring our car to. More

Eddie Garcia is the best. We decided to buy a Mercedes because he is our service guy. Knowledgeable, thorough, and just so nice. We decided to buy a Mercedes because he is our service guy. Knowledgeable, thorough, and just so nice. More