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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,401 Reviews

2,401 Reviews of Autohaus on Edens - Service Center

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November 07, 2018

EXCELLENT AND PROFESSIONAL SERVICE TEAM Absolutely Love the Autohaus. The repairs are always done right the FIRST TIME and they ALWAYS accommodate my schedule. Also APPRECIATE getting a nice More

by KINGSABRYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy, Julie Michel
Nov 12, 2018 -

Autohaus on Edens responded

Thank you for sharing your experience! We are glad to see that Ken, Ed, and Julie have been taking great care of you! Thank you for your patronage and we hope to see you soon!

November 07, 2018

Excellent job Excellent services and people. The dealer is clean. They are providing a loaner car. Complimentary of beverage and small snack are available. Tom is t More

by KAEWCHICAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Thank you for the great review. We appreciate your business, we hope to see you soon!

November 07, 2018

Service Been coming to this location for my entire life. Tom Lood was excellent to work with. Great communication and service. Excellent experience, highly re More

by FIELDS.LESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you for your life-long loyalty. We genuinely appreciate it! Tom is a great advisor and we are glad that you think so too! Thanks again for your patronage and we hope to see you soon.

November 07, 2018

Missing strip by sunroof Tom Lood did an excellent job as he always does. My car was returned clean and Tom went the extra mile as always to address some minor concerns I had More

by DDUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
Nov 12, 2018 -

Autohaus on Edens responded

Hello - Thank you for sharing your experience. We appreciate your business and hope to see you soon!

November 06, 2018

Great service, very friendly and helful stuff. I was very satisfied with the service from the beginning till the end. I was able to schedule the appointment in just few minutes. I got my courtesy c More

by wkheatingandcooling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you very much for letting us know what a great job Ed Garcia did for you! Thank you for your patronage and we hope to see you soon!

November 06, 2018

Great Job Ken is extremely helpful and really cares about our cars the old ones and the new one. He and the team always go the extra mile to help - Excellent Se More

by Millie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 07, 2018 -

Autohaus on Edens responded

Thank you for your great review and feedback on Ken and Prem. We appreciate your business and hope to see you soon!

November 06, 2018

Great experience Service is very professional. Ken Dunaway listens, advises, and follows through with the servicing of my Mercedes Benz. I know that when I bring my v More

by CWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you for taking the time to share your experience with us. It seems that Ken is giving you the treatment you deserve! Thanks for your patronage.

November 06, 2018

Excellent I love the attention to detail and information shared with pics.! Great experience! They take the time to go over your needs in detail and are very at More

by JAYALEANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Nov 07, 2018 -

Autohaus on Edens responded

Jay, Thank you very much for sharing your thoughts and experience! We appreciate your business!

November 05, 2018

Good job Today I came for show my car after my Tennessee trip (Pigeon Forge) of 1200 miles. Car inspector (Ken Dunaway) met me with pleasure. After 25 minutes, More

by POLETAEV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you very much for the review. We are glad to hear that Ken had what it takes to get the job done. We hope you enjoyed your trip to Pigeon Forge! Thank you for your business and we hope to see you soon!

November 05, 2018

Amazing service team! Prompt, professional and friendly! Excellent service team. All professional, friendly, prompt and efficient. Wouldn’t go anywhere else ! Too many names to mention but all are excellen More

by LORIANDERSON4444
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Autohaus on Edens responded

Thanks for the kind words Lori! We are glad to hear that Ken takes great care of you. Thank you for your business!

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