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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,390 Reviews

2,390 Reviews of Autohaus on Edens - Service Center

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March 08, 2024

Tom was fantastic. Such an easy experience from start to finish. I come from the city because the service is so good. More

by MARIEGEANULEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

I Love this dealership. .when I was having problems with my car they help and my car has been running great... More

by DEBRAMCNEIL
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

They are polite and helpful and explain the issues with the car and when the service needs to be done. More

by EKUHNS1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

The all process from beginning to the end was excellent accept waiting room under Mercedes standard More

by annaurban17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Everyone in the service department, especially Tom Lood, are the best that I have dealt with at any dealership. More

by drferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Convenient location. Easy access Great welcome service. Friendly and knowledgeable staff. Easy and clear explanations on service More

by FS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
March 07, 2024

A routine service turned into a multi day issue because a part broke during the service... to their credit they put me a loaner and went out of their way to resolve the issue. Everything doesn't go as pla More

by KLEMANSKI1
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
March 06, 2024

Went in to have a check engine light looked at. Came out with over 9k in suggested fixes. Was told I wouldn't pass emissions without one of the $1500 fixes. A quick Google search said the issue wa More

by tperkowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Lood
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Tom Lood did a great job taking care of me. He’s great at his job and communicating. More

by marynave77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Tom was awesome to work with , he is very attentive and makes good decisions in prioritizing your car care . More

by jklimediotis
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitri Psihogios
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