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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,398 Reviews

2,398 Reviews of Autohaus on Edens - Service Center

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November 03, 2023

Eddie is my Service writer what a nice guy and pleasure to work with, very knowledgeable and helpful on all four of my cars More

by FRANKISMAIL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Tom Lood has been our service rep for our 2011 Mercedes and has always done a wonderful job taking care of our car and keeping us informed of the service necessary. Thank you, Tom More

by bmoore446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

John was very pleasant to work with. Very knowledgeable and efficient as well as really clear and concise communication More

by schamsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
October 31, 2023

Eddie Garcia is the best! Honest and accommodating. Completely trust his opinion of necessary service More

by AJAMES1083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

I was told the charge was $531. 00 plus tax, then extra charges were added which made the amount a lot more than I anticipated. No happy. More

by ciaotuti
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Hands down best Mercedes dealership in Chicagoland area. Tom always takes the time to explain everything in detail at all my service appointments. A they all make you feel like family More

by SYOUNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Great service from start to finish thank you Tom the service advisor, next time when I need help will call you. More

by ALFREDS1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

Tom Lood and Matt in service are fantastic! They both take the time to make sure I am happy during each visit. They are the best! More

by brettnovack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
October 26, 2023

They treat you like they know you. ..and care. Challenging fix that took some time, but i was kept up to date and the timeline was met. More

by RONNIE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Eddie Garcia is a wonderful asset for the company don’t lose him . That’s why we keep coming back More

by RSKLARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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