Autoworld Kia

Topnotch Salesman!! Marcel ROCKS!!! In 1976, we purchased a car from a young salesman who turned out to become a lifelong friend to our family. Unfortunately the next several purchases w In 1976, we purchased a car from a young salesman who turned out to become a lifelong friend to our family. Unfortunately the next several purchases were not as pleasant. My wife & I had been putting off purchasing a new car for several months and finally decided to start shopping in September 2014. We stopped at several dealerships and no one even acted like they were interested in helping us find what we were looking for. Never in our wildest dreams did we think that we would ever find another salesman like our friend who totally earned our trust and made our car buying experience such a pleasure! Imagine our surprise when we happened upon Autoworld Kia and had the great fortune of getting Marcel Munlyn as our salesman. From the first hello at 1:30 to the last goodbye when we drove away at 6:00, we cannot say enough about how awesome this young man is. He was dressed in a big smile, shirt & tie, he greeted us at the door, very mannerly (great job Mom ), thoroughly educated us on the Kia Sorrento, got us a fantastic deal and has the best personality to go along with it. Meeting Marcel was like being welcomed by family. Our greatest desire is that we have developed a wonderful friendship along with getting a super vehicle. Sure wish there were more Marcels in this world!! Highly recommend him to anyone looking for a Kia!! More

It's 2014 and there's people that still keep their word!!! After 15 years of buying cars Marcel was the most thorough, knowledgeable and versatile salesman I have ever come in contact with! A total pleasure After 15 years of buying cars Marcel was the most thorough, knowledgeable and versatile salesman I have ever come in contact with! A total pleasure More

AN Overall Enjoyable Experience My Ford Focus died so I was suddenly in the market for a car. I bought a used Soul from this dealer. The salespeople were extremely friendly and help My Ford Focus died so I was suddenly in the market for a car. I bought a used Soul from this dealer. The salespeople were extremely friendly and helpful. The finance people gave us the deal we wanted and got me in the car I wanted. A few days later I had a minor issue with the car that required managerial attention and Steve Shreiber was very cool and very accommodating. Enthusiastic kudos for this dealer. More

Danny Zibulsky is the best We decided to buy a KIA Sorento after hearing many positive things about KIA from previous owners. We went to Auto World KIA where we were welcomed wi We decided to buy a KIA Sorento after hearing many positive things about KIA from previous owners. We went to Auto World KIA where we were welcomed with a friendly greeting by Danny Zibulsky. We informed Danny of what we were looking for. He was very professional, knowledgeable and most of all very patient while we test drove a few vehicles. Danny worked with us on a price allowing us to stay within our budget. We were very pleased and drove our KIA Sorento home the same day. We would like to thank Danny again for all his time and effort. Danny spent several hours with us from our initial meeting through final delivery of the vehicle explaining everything to us throughout the process. His professionalism was extraordinary, above and beyond anything we expected. More

You lost a customer Horrible experience not once but twice! Lied to from the very beginning regarding price, my lease was up went to see what Kia would do to keep me and Horrible experience not once but twice! Lied to from the very beginning regarding price, my lease was up went to see what Kia would do to keep me and the answer was NOTHING such a shame because I loved my Soul. Went with with Honda instead, willing to listen, meet my meets, and in the end MUCH MORE AFFORDABLE. More

Josh was amazing We had such a great experience. Josh and the entire staff was SO helpful and catering to our needs that we left with TWO brand new Kia's. We are so We had such a great experience. Josh and the entire staff was SO helpful and catering to our needs that we left with TWO brand new Kia's. We are so excited and pleased and feel like we were treated amazing. The attention and time they took to make sure we were happy was commendable. I have already recommended a few people this week to them, and I know they will give positive feedback!!! Thanks Josh, & The Autoworld Kia Team! More

Just talk to Ty I was out of professional work for 3 years. My family had been hit by cancer, divorce, hurricane sandy... you name it... all within a couple of y I was out of professional work for 3 years. My family had been hit by cancer, divorce, hurricane sandy... you name it... all within a couple of years. My credit took a dive. I decided to pivot careers from marketing and communications to medical (for obvious reasons). I was living in Brooklyn working out of my temporary home from the internet. I didn't need a car then, but, I wasn't going anywhere anyway. I am a registered EMT on the wait list with FDNY. It could take years before I am called for FDNY. I started applying to other jobs. This process also took years since employers look at your credit and I was limited by how far I could travel. I finally got a great job in medical. The catch - I needed a car to get there. I had owned a Nissan in the past. I like handling of their cars. I'm the kind of woman that likes to drive. I like sporty cars. I was looking at the Juke because I liked the compact size of this mini crossover and the way the torque vectoring felt in the test drive. In the past, I bought my Nissan outright, because I had money like that at one point. One day, I was driving my Nissan Altima to work in Brooklyn when I looked up to see a green light, and looked down to see a white van in the middle of the intersection. I T-barred it and the airbags went off. Nissan has a high safety rating, and I was driving a Nissan when the safety features saved my life, so naturally, I went back to Legacy Nissan. But when I went back to Nissan this time, I had to go back 3 times. I spent over 28 hours of sitting in their show room, and I STILL didn't have a car. Nissan was a very different company when I didn't make a lot of money. They didn't 'work' for me. I was looking for a car that could go the distance, a car that could keep me happy and going over the 6 years I was going to take paying it off. I didn't want to feel like I was compromising with this purchase. I was already in debt. I didn't want to get further in debt for a car I wasn't happy with. Nissan kept encouraging me to lower my expectations. The best they could do was a 2013 Nissan Versa Sedan with manual roll-down windows at monthly payment I could not afford. I thought this Nissan versa was my only option with bad credit. So, I left a $500 deposit. They called me to tell me I wasn't approved, and that it was my fault since my credit was poor. That's when I did more research. I talked to my insurance guy Sam from Liberty Mutual. I had to call him because I had to cancel the insurance I already had on the Nissan I didn't get despite Nissan's promises. Liberty Mutual is a great insurance company. They gave me insurance rates around $150 when every other company like Gieco and Progressive were quoting me $659. 15mins my butt... Liberty Mutual and 'Brad' are my insurance people all the way. Sam said he was sorry Nissan did not work out, and said he had been in my shoes before too. Sam recommended Kia without reservation, saying they should be able to help me. My problem was, I hadn't thought much of Kia. The name sounds like a brand of Children's toys and their bubbly designs just re-inforces that cheap plastic impression I had of their product. In my mind, I had attached a stigma to Kia, that having to buy from Kia, represented that I hit rock bottom. But I trusted my insurance company, so I took Sam's advice and finally decided to buckle and reach out to Kia. I found that I couldn't have been more wrong about my thoughts about Kia and their cars. Kia is the underdog you want to win at the superbowl. They came out the gate fighting for my business. They just wanted to win me, and for me to win, so badly. And they looked like they had fun working for me too. It was the least stressful experience I have ever had making a big purchase. I reluctantly asked a couple of questions to Kia's online chat. They weren't pushy. They were knowledgeable and respectful of my space. An hour later, I received a phone call from Ashley. She was happy and sincere, and excited that I was interested in buying a car, but more interested in finding out about what was going on that I didn't have a car yet, even though I needed one for the past month. I told Ashley my situation with Nissan, and how I got my new job. Her reply was "Ooooooh. You need TY." Ashley asked me if I could come in for an appointment to do some test drives. I reluctantly said yes and we set a time for later that evening. I called Ashley because I had to move up the time of my appointment. She said it was not a problem... and it wasn't. I got to Kia and I was seen right away. Ashley introduced me to Ty who said he was expecting me. I started to go over my situation with him, and Ty insisted on me telling him what I want first. I told him I wanted a Crossover that was fun to drive, between 2009 and 2013, NO accidents on the CarFax, 1 previous driver, and it had to be in black. I test drove a 2011 Black Kia Soul with 32,000 miles on it. I was SHOCKED at how much car you get for the money with Kia. Because of their underdog reputation, they are committed to proving everyone wrong. I got power windows, a car with no scratches, MP3 player, lots of head room (I am 5'9" and have a large dog)...they even have a 9.8 safety rating.... everything about this car was exactly what I was looking for. Even the handling was super fun. Ty was a fast talker. Sometimes he talked over me and at first, I thought "this guy is cocky as xxxx." But that's not a car salesman, that's just Ty. And Ty has a right to be a little cocky haha. He is a master at his craft and knows exactly how to get someone with credit like mine, into the car they want. I had no idea how hard he had to work until I looked at all the paperwork, and until I received all the rejection letters in the mail from other banks regarding my car loan. I realized at the end of my experience, Ty was working from his experience and his personal business network, which was extensive. He loves what he does, he works fast, and knows what to do to get you in the car you want. Ty worked for me, he advocated for me with the banks, and as soon as I made my low deposit 2 days after our first meeting, I threw my dog in my new car and took a ride to Brooklyn to hang with friends for the holiday weekend. Kia and Ty specifically gave me my freedom back. They did it without pressuring me. They listened to me, and at times, I just had to trust them as the experts and go with the process, and it was worth it. Kia was with me when I was down and out. As a result, they will be the car company I go to for the rest of my life. Sorry, Nissan. At any moment, any person can be up or down in the game of life, and there is more to a person (or a brand) than what people say. Kia understands this. My mom was so happy for me, that she's going to make Kia her next car too. (She currently drives a Toyota Solara). Right now she has her eye on a white Kia Optima. haha. If anyone wants to know more about my experience (as if I didn't type enough) feel free to contact me directly. kate.reulbach@gmail.com It would be my pleasure to refer more people to Kia. In fact, if you read this review, tell Ty that Kate sent you. Not just because they have turned me into an advocate for life... but because I get cash when I refer people too. Yeah... Kia does that too! More

daris22 Salesman Marcel M. was very professional, helpful and patient with me. He helped me get the suv that I wanted. It was a pleasant experience to work Salesman Marcel M. was very professional, helpful and patient with me. He helped me get the suv that I wanted. It was a pleasant experience to work with Marcel and John Rodriguez who was very helpful with the leasing. More

My salesman Dana Cusenza was great! Dana did everything possible to help me every step of the way! He walked me through...helped me get to know the vehicles and what they offer...helped Dana did everything possible to help me every step of the way! He walked me through...helped me get to know the vehicles and what they offer...helped my find the best fit for me...walked me through every part of the process, never taking a moment for himself, his only focus was helping me...and, finally I went home with a beautiful KIA Optima! Thank you!!! More

Best Dealer Ever Ernest Smith Ernest Smith made my first time but a wonderful experience. He was very informative and knowledgable about the KIA Brands. I can definitely say he mad Ernest Smith made my first time but a wonderful experience. He was very informative and knowledgable about the KIA Brands. I can definitely say he made this experience very pleasurable. The whole dealership is beautiful and everyone seems nice but if you want someone who will give you all the facts and give you 100 percent I definitely recommend him. I know I will. More