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BMW Of Columbia

Columbia, SC

4.5
851 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 851 reviews

July 01, 2011

I had the opportunity to work with client advisor, Jeremy Easterling. Mr Easterling was very professional and knowledgeable of the vehicle I purchased. Jeremy listened to my needs and ensured that I receiv More

by mchalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Easterling, Jeremy Easterling
June 28, 2011

I had been Online researching the new 2011 X3, for a few months when I noticed there were '2' in stock at this Dealership. So I submitted information for a Trade in Value on my 2003 X5 and immediately recei More

by DWRidenour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Steeves, Colby Alley, and Jeremy Easterling, Jeremy Easterling
June 26, 2011

This is not my first deal with BMW of Columbia. They have treated me very fair and with a friendly attitude. Jeremy was very professional in all his dealing with me and I felt treated faily in all aspec More

by fsobash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Easterling, Jeremy Easterling
June 14, 2011

I searched for the car I wanted for 3 months. I was concerned about walking into a BMW dealership only to be surprised. This dealership and especially Jeremy Easterling made it one of the easiest purch More

by computechtodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy D Easterling, Jeremy Easterling
May 25, 2011

Joey McIntosh and his Used Car manager were both very pleasant, professional and easy to work with. I did not feel pressured to purchase a particular car, and was treated with respect and courtesy. My q More

by drhardee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey McIntosh, Jeremy Easterling
April 26, 2011

I bought a SUV as is and it broke down on the highway after 7 days. I was very lucky I did not get hit by a another car but it did scare my eight year old son. BMW of Columbia did not feel any remorse at More

by pmadison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Mcintosh
May 10, 2011 -

BMW Of Columbia responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Unfortunately after several conversations and emails we have not come to an agreement. In this instance you chose to decline the extended warranty our dealership offered you and accepted an extended warranty from you insurance agent with less coverage. As we spoke about our extended warranty product would have covered your repairs 100% and therefore the $500 you were out of pocket would not have been necessary and thus avoiding this entire situation. Mr. Madison we wish your decision had been different however as you agreed with me our dealership was not negligent in this matter, as a matter of fact the used vehicle you purchased was inspected twice before your purchase. We understand your frustration and would have gladly covered any "out of pocket" expenses you would have incurred using our extended warranty company. We wish you and your family nothing but the best. Sincerely, Jason Branham General Manager BMW of Columbia

April 25, 2011

All the staff has been top notch in all categories. Because of a computer problem in our new 2011 335I I was forced to bring the car in numerous occasions. After becoming frustrated with this 2011 car More

by Terry H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Easterling, Jason, Dean, Jeremy Easterling
April 24, 2011

My 2008 BMW 328i lease was expiring and Jeremy called in Feb 2011 to see if I was interested in leasing a new one. I was waiting for some financial issues to resolve before I wanted to lease a new one. Jere More

by txbostont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Easterling, Lloyd Steeves, Matt Taylor, Jeremy Easterling
April 24, 2011

The dealership & salesperson were very helpful and know the produce very well. The price was very fair on the car. We would buy another car from them in the future. The whole process was very easy, More

by butchear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Easterling, Jeremy Easterling
April 06, 2011

I was looking at BMW's in 2005 and needed a dealer to work with me via phone. My job kept me on the road all the time, so had little time to visit or sit in dealerships. After researching the 330I, I cal More

by msmclet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Easterling, Lloyd Stevens, Jeremy Easterling
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