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BMW Portland

Portland, OR

4.5
2,064 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

April 16, 2023

Nice people but a lot of turnover in staff. Also I just paid over $700 for an oil change. It seems every time I bring the car in it costs at least $700 even with very little being done. And des More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Wahlin
May 01, 2023 -

BMW Portland responded

Joe, thank you for taking the time to review your experience. We are always happy to address our customers questions and concerns. It is important to me that I speak with you directly in order to address your questions surrounding your service charges and our car wash service. Please give me a call at your convenience so that I may be of further assistance. Robert Rogers 503-548-1202 Service Manager

April 16, 2023

I used to have Lexus before this car and my experience with BMW is not the same. Follow ups and detail explanations of the work is not professional compared to what I used to see at Lexus. If I give L More

by MEHDI.TOBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Scorcio
May 01, 2023 -

BMW Portland responded

Mehdi, thank you for reaching out and reviewing your experience. It is disheartening to see that you feel this way. We want each and every BMW driver to love their experience from sales to service. I would appreciate the opportunity to speak with you directly so that I may gather additional information regarding your recent visit. At your convenience, please give me a call. Robert Rogers 503-548-1202 Service Manager

April 16, 2023

Michael was an attentive and helped me when I had difficulty finding a ride for my service. BMW Portland has been the only dealership where I enjoyed both the sales and service side of the experience More

by JOHNNYTRANPDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 18, 2023 -

BMW Portland responded

Thank you for this wonderful review! We hope to see you again in the future.

April 16, 2023

The service rep was most helpful and accommodating. Their loaners are not to my liking plus they typically over schedule which mean that you get your car back after several days. Their prices are very More

by LAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Blair
Apr 18, 2023 -

BMW Portland responded

Thank you for your feedback. We will continue to address these concerns moving forward. Please reach out if you ever need anything else.

April 16, 2023

Great service offering customer respect by the advisor and other staff. Drove from Reno to Portland BMW for their service; it's that good. More

by spurvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Apr 18, 2023 -

BMW Portland responded

Thank you for making the trip! It was a pleasure assisting you. Should you ever need anything, please let us know.

April 15, 2023

Fabulous service with both Jessie & Kourosh. Fantastic! They are beyond excellent . Thank you for always helping More

by KBURNSMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Blaire & Kourosh Homayoun
Apr 18, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! Come see us again soon!

April 14, 2023

Friendly and professional. All my questions was answer clear and fast.No pressure at all.Greg Zuccarella did great job,we need more sales persons like him. More

by romka1522
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello
May 01, 2023 -

BMW Portland responded

Thank you for this wonderful review! We will be sure to pass it along to Greg!

April 14, 2023

Good work guys. Thank you. You have the best looking techs I’ve ever seen More

by PLASTICFOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Rob Rogers, Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
May 01, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! Should you need anything else, please let us know.

April 14, 2023

Helpful service. They answered all my questions and walked me through the leasing process. Pricing was also very fair. More

by FUSIONGATE200
Recommend Dealer
Yes
Employees Worked With
David Krafsig, James Pierce
May 01, 2023 -

BMW Portland responded

Thank you for the review! It was a pleasure assisting you. Come see us again soon.

April 14, 2023

I really appreciate Chris accommodating me and his professionalism. Everything was smooth and prompt. I will be back. More

by TODD.SIEGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
May 01, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. Come see us again soon!

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