Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
View Awards

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,061 Reviews of BMW Portland

December 29, 2022

Very helpful in solving my battery replacement and quick to do the install on a weekend More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Dec 30, 2022 -

BMW Portland responded

Thanks for coming in, Steve! It was a pleasure assisting you with your battery!

December 29, 2022

Level and pace of service has gone steadily down at this dealership. Partially explained by pandemic but certainly not fully explained. Does not feel at all like a BMW service center. Lithia does not unders More

by OLDSHUE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
J Blair is my service coordinator. He is nice
Report | Print
Jan 04, 2023 -

BMW Portland responded

Hello, thank you for reaching out. It unfortunate to see that your recent service experience fell below your expectations. We strive to provide a service experience that is aligned with the BMW brand. I apologize that we did not meet our usual standard. I would appreciate the opportunity to continue gathering feedback so that we may continue improving our processes. Please contact me at your convenience. Robert Rogers, 503-548-1202, Service Manager

December 28, 2022

My car was taken to this dealership for an insurance claim. The dealership worked with my insurance company to resolve the claim. The dealership was professional and prompt in all matters during this pr More

by Dennis
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Dec 28, 2022 -

BMW Portland responded

Thank you for the review! We are happy to see that the insurance claims were resolved.

December 28, 2022

My agent was nice and communicated the service. He offered me the special on oil change which I appreciated More

by LSCHER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
Dec 28, 2022 -

BMW Portland responded

Thank you for the review! It was a pleasure assisting you with your recent oil change.

December 27, 2022

Working with will is great! Appreciate his communication throughout the process and always gets the work done that is needed. Nice to have a loaner always available as well. More

by BMCGINNIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Dec 28, 2022 -

BMW Portland responded

Thank you for the review! We appreciate your support. Should you need anything else, please let us know.

December 27, 2022

Professionalism is the best word to describe my 20 year experience with this dealership. Expectations are given and meet. More

by Bapling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Dec 28, 2022 -

BMW Portland responded

Thank you for the continuous support! It is always a pleasure assisting you when you stop by.

December 27, 2022

No pressure and sincere staff. I would definitely recommend Portland BMW for your motor vehicle needs and concerns. More

by MICHAELBELCHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Jon Walker, Ian Killough
Report | Print
Dec 28, 2022 -

BMW Portland responded

Thanks for coming to see us! We appreciate having earned your recommendation!

December 27, 2022

Friendly, efficient, and helpful staff. They are always willing to accommodate and make my experience a pleasant one! More

by PINSONJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Dec 28, 2022 -

BMW Portland responded

Thanks for the review! We will be sure to pass it along to the staff!

December 26, 2022

Staight forward. Hi integrity. Honest. Made whole process from wait list to delivery a pleasant experience. More

by JIMCLCCO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Jon Walker, Wade Nebeker
Report | Print
Dec 27, 2022 -

BMW Portland responded

Thank you for the review! It was a pleasure having you at the dealership. Have a great day!

December 25, 2022

Professional service great environment and reliable repairs at a fair price. Will provides great service and is really good to work with. More

by PODS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Will Wahlin
Report | Print
Dec 27, 2022 -

BMW Portland responded

Thanks for the review! It was a pleasure assisting you! We hope to work with you again soon.

1
...
46
47
48
...
207