BMW Portland

This dealer was not responsive to my input about my vehicles condition or about the status of the repair. I’ve had much better experiences at the other local BMW dealership. vehicles condition or about the status of the repair. I’ve had much better experiences at the other local BMW dealership. More

Don’t want to say anything. The people are okay. Thanks very much. Have a nice day The people are okay. Thanks very much. Have a nice day More

Great on communication detail but too pricey other than that is great thank u very that is great thank u very More

Very courteous service dept. . comfortable waiting area! I am leasing my X3 and enjoy the fact that service is totally included in my lease. . comfortable waiting area! I am leasing my X3 and enjoy the fact that service is totally included in my lease. More

Excellent service and Will gave a thorough explanation of work done and answered my questions about snow tires. work done and answered my questions about snow tires. More

Great service, attentive to all details. I recommend them to anyone else who wants to count on dependable service I recommend them to anyone else who wants to count on dependable service More

Fantastic attentive service! Very good deal! Really took care of me. Ian was the best part of this experience. Very good deal! Really took care of me. Ian was the best part of this experience. More

Very easy to work with the service department. A loaner vehicle was provided. I was contacted regarding the status of the repairs in a timely manner. A loaner vehicle was provided. I was contacted regarding the status of the repairs in a timely manner. More

Despite being told I would be put in the list for a loaner vehicle, I never got one. When I asked after a week, I was told they had some, but they were for people with an appointment (my car was alread loaner vehicle, I never got one. When I asked after a week, I was told they had some, but they were for people with an appointment (my car was already there). Very little communication about he status of my vehicle other than when I would call to ask about how things were going, generally having to leave a voicemail message which wasn't always returned. When I went in to collect belongings from the car, no one had any idea what was going on with my car (service manager for my car was out sick). More

Quality work and great customer service each and every time we bring our BMW’s in for service! time we bring our BMW’s in for service! More