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BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

December 22, 2022

Advisor, Will, was very professional and efficient. He is the model of ideal employee. He was astute, and very helpful. You should have all your employees like home. Don Lee More

by DONMAYLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Dec 23, 2022 -

BMW Portland responded

Thank you for coming to see us! We are happy to see that you enjoyed the service Will provided. We will be sure to pass along your kind words.

December 22, 2022

Very responsive and informative kept me informed about status of car always had car for use while in shop for repair More

by HORRELLGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Blair
Report | Print
Dec 23, 2022 -

BMW Portland responded

Thanks for the review! We appreciate your kind words. Please reach out if you need anything else down the road.

December 21, 2022

No complaints with my service representative. He always does a great job of reviewing everything and getting a plan in place. More

by LONNYNIELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Dec 23, 2022 -

BMW Portland responded

Thank you for the review, we truly appreciate your support. Come see us again soon!

December 19, 2022

BMW Portland has an excellent service department. We worked with Chris Scorcio, who was fantastic. Excellent communication all around. More

by Terrarossa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Dec 19, 2022 -

BMW Portland responded

Thank you for reviewing our service department! We truly appreciate your business and support. Should you need anything else in the future, please let us know.

December 19, 2022

BMW Portland is EXTREMELY busy. While they have been accommodating, there were mistakes made in my annual service. Windshield wipers installed wrong, brake caliper installed but was More

by mloos24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon in Service
Report | Print
Dec 23, 2022 -

BMW Portland responded

Hello, thank you for reaching out regarding your recent service visit. It is our goal to make sure that you and your vehicle receive the best possible care. We would be more than happy to speak with you directly to ensure that everything is being handled efficiently and correctly. Please contact our Service Manager Robert Rogers at 503-548-1202. We look forward to speaking with you soon.

December 19, 2022

As someone who works for a dealership, these are some good guys over here. It was an easy process, and they treated me very well. More

by JP1600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pierce, Wade Nebeker
Report | Print
Dec 19, 2022 -

BMW Portland responded

Thank you for your kind words! We are thrilled to see that you enjoyed your visit to our dealership. Have a great day!

December 18, 2022

Loved Ian and working with finance department. Easy, fast and friendly! Will definitely come back. More

by NONE3
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Kleser, Ian Killough
Report | Print
Dec 19, 2022 -

BMW Portland responded

Hello there, thank you for leaving us a review. We are happy to see that you enjoyed a painless financing experience at our dealership. We look forward to seeing you in the future.

December 18, 2022

Due to supply chain delays BMW had to keep our car for a few extra days. They kept us informed regularly and made sure we had a loaner for the duration. More

by Stan & Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Dec 19, 2022 -

BMW Portland responded

Thank you for taking the time to review your experience. We appreciate your patience and understanding while we made sure your vehicle received the best possible care. It was a pleasure working with you. We hope to see you again soon!

December 17, 2022

Kind and courteous, a little pricey, but the free rental more than makes up for it More

by BECKIHARTZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle?
Report | Print
Dec 19, 2022 -

BMW Portland responded

Thank you for this wonderful review. We are thrilled to see that you enjoyed the free rental that was provided. We hope that you will reach out should you need anything else in the future. Have a great day.

December 17, 2022

Courteous staff greeted me treating me with respect, reached out to me when my car was ready and said goodbye to me when I was ready to leave More

by MACMANIFEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Dec 19, 2022 -

BMW Portland responded

Thank you for choosing BMW Portland. It is our goal to provide our guests with the best customer service in the city. We hope to see you again soon.

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