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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

September 02, 2022

It's always great working with Daniel in the service department. Please thank him for me. More

by EGLIGLASSER
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Report | Print
Sep 07, 2022 -

BMW Portland responded

Hello, we would be happy to share these kind words with Daniel! In the meantime, we would like to thank you for visiting our team here at BMW Portland and sharing this kind review.

September 01, 2022

We received excellent customer service with clear communication and sound recommendations. Our service representative is terrific. Much appreciated. More

by ABILGER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Sep 07, 2022 -

BMW Portland responded

Hello, our team is happy to have provided you with excellent service and communication. We would like to thank you for taking the time to share your experience. If we can be of assistance in the future, please don't hesitate to reach out to our team here at BMW Portland.

September 01, 2022

Service is excellent, fast and courteous, the staff is quite helpful and keeps close communication with us More

by oscar.badillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Sep 07, 2022 -

BMW Portland responded

Oscar, our team is proud to provide excellent, fast and courteous service, and we are happy to have shared this with you. Your review is greatly appreciated and we hope to see you again at BMW Portland.

September 01, 2022

Service as been prompt and easy to work with every time I bring it in for maintenance or repair. More

by BreadBoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Sep 07, 2022 -

BMW Portland responded

Hello, thank you for this positive feedback. Our team is pleased to know service has been prompt and convenient during each of your visits. We look forward to having you back at BMW Portland in the future.

September 01, 2022

Difficult to park when dropping off the car. Representatives are courteous and do a good job More

by david.a.mcdowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rundberg
Report | Print
Sep 07, 2022 -

BMW Portland responded

Hi David, thank you for this honest feedback. Our team is happy to know you found our our to provide quality and courteous service. We hope to make your parking experience more convenient during your next visit.

September 01, 2022

The service tech was difficult to get a hold of via phone and was nonresponsive. More

by SLY_80128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Kramer
Report | Print
Sep 09, 2022 -

BMW Portland responded

Hello Sly, I’m sorry to learn your attempt to contact your advisor via phone was unsuccessful. I can assure you we try our best to return calls in a timely manner. Please consider reaching out to me directly, I would be happy to provide you with proper assistance. 503-548-1202 Robert Rogers Service Manager

August 30, 2022

We had a great experience! Would highly recommend BMW Portland to friends who want a BMW! More

by APRILLANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Homayoun, David Padgalskas, James Pierce
Report | Print
Aug 30, 2022 -

BMW Portland responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at BMW Portland.

August 30, 2022

Service is good…just a little on the pricey side. More than I’m use to paying for a normal service on my car. Almost $500 for basic oil change is a little more than I would like to pay. Especially wh More

by VG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Report | Print
Sep 02, 2022 -

BMW Portland responded

Hi VG, I concerned to see the pricing you have shared for your oil service. Unfortunately, our team is unable to identify you based on your username. I hope you will consider reaching out to me at the number below so that I can gather your information and look further into your experience with our team. 503-548-1202 Robert Rogers Service Manager

August 29, 2022

Always helpful staff. They communicate well and quickly. We got a nice loaner, but they were short handed with delailers and it showed. More

by WSANTIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Daniel Blodgett
Report | Print
Aug 31, 2022 -

BMW Portland responded

Thank you for sharing this honest feedback. Our team is happy to have provided you with excellent communication, and we would like to assure you we are working diligently to bridge this gap with our detail team members.

August 29, 2022

Jesse was very attentive to my needs and saw to iit that my car was properly restored original specifications and sooner than originally expected. More

by Mooredmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Aug 30, 2022 -

BMW Portland responded

Hello. We're so thrilled to learn that our Service Department was able to expedite the completion time for your vehicle and get you safely back on the road. Your 5-star review of the attentive service you received at BMW Portland is greatly appreciated.

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