BMW Portland

They stood behind their work and took great care of my car, correcting some damage that occurred during the detail at their expense. car, correcting some damage that occurred during the detail at their expense. More

Excellent and timely communication from the service staff. Always prompt to respond. I’ve been servicing my cars here for many years. staff. Always prompt to respond. I’ve been servicing my cars here for many years. More

I’m from Southern California. It’s great to find a reliable BMW Service Department… Great service! It’s great to find a reliable BMW Service Department… Great service! More

The dealership is not washing cars due to COVID. This decision should be revisited as cleanliness is the first step to stop infection. I expect higher standards. My experience with the staff was ple This decision should be revisited as cleanliness is the first step to stop infection. I expect higher standards. My experience with the staff was pleasant, however I cannot stress enough about the importance of getting the wash depot back to full function. More

Nice reception. Good communication. Thorough service. I appreciated a loaner to get the items for service completed. Good communication. Thorough service. I appreciated a loaner to get the items for service completed. More

This time my experience was sub par. Communication was lacking or they were not listening to me. I did not feel like your rep was as knowledgeable as he could have been. Another rep had Communication was lacking or they were not listening to me. I did not feel like your rep was as knowledgeable as he could have been. Another rep had to help reinstall my Apple CarPlay when i picked up my vehicle. Trash was left in my car. I filled out one of these surveys and asked the service manager to call me and I have heard from NO ONE. More

Excellent service They made our process easy and comfortable Great overall experience Thank you Definitely will be back comfortable Great overall experience Thank you Definitely will be back More

Sean and Daniel always go the extra mile which is what I look for from PDX BMW team . look for from PDX BMW team . More

Outstanding service and my service representative Daniel is excellent . Prompt and complete and returned as promised. is excellent . Prompt and complete and returned as promised. More

Service was great. The service advisor was very good and knowledgeable. They performed the inspection and resolved the issue in one day, with a loaner. The service advisor was very good and knowledgeable. They performed the inspection and resolved the issue in one day, with a loaner. More