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BMW of Akron

Akron, OH

4.7
728 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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500 W Exchange St

Akron, OH

44302

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Showing 728 reviews

September 20, 2025

I had a lot of requests and Tanner worked hard to get me the car I was looking for at a reasonable price. Great experience. Two thumbs up! More

by james.spain
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Guist
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

great staff and very informative on required maintenance and repairs. Love the detailed video review! More

by Ken
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Recommend Dealer
Yes
Employees Worked With
Erin Jekubik
September 18, 2025

Very prompt and helpful explained what was happening and time waiting area very pleasant very pleased More

by cnfarmall
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mario Caliri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

Erin was excellent and service smooth. Liked video inspection. Still got no call from genius More

by emostow
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Erin
September 17, 2025

Service was prompt, also handled a recall while they were doing the Oil change. Staff was friendly and knowledgeable. Love the videos that the service tech sends out while servicing. More

by MATTSTACKS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

Very nice and respectful staff. They are very knowledgeable about BMW and share good information. More

by celabiad
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alexandria B
September 16, 2025

Fast, efficient, friendly. My wait time was short. The driving of a used vehicle of interest was well set up for me. More

by Flug57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michelle Laughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Popeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
September 15, 2025

Had my loaner ready when I arrived, got in and out quickly. The work was completed in a timely fashion, I was given a great overview of issues that were becoming a problem, and the status of general w More

by steven slagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

It was a fine experience both with the dealership & Eric Eisenhart. The Genius was helpful too. A pleasant experience. More

by PEGGYSHAFFER1185
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Eisenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Eisenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

It was timely and service was complete. The inspection was thorough and detailed to my satisfaction. More

by grantgroup08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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