BMW of Akron - Service Center

The service at Akron BMW is extraordinary. The staff is extremely helpful communicative. They make everyone feel like a VIP. The staff is extremely helpful communicative. They make everyone feel like a VIP. More

The dealership was good regarding scheduling , check in and service. My only complaint… and it’s not a small one is the availability of a loaner at time of service. This was an emergency visit as the das and service. My only complaint… and it’s not a small one is the availability of a loaner at time of service. This was an emergency visit as the dashboard of our 2025 ix went out. Since my wife and both work it was extremely inconvenient without a loaner. These high end dealerships should have more loaners available for emergency visits and not for just scheduled routine maintenance visits which can be done weeks in advance. Service and convenience is a big part after you purchase one of these vehicles. Perhaps I should look for a larger BMW dealership that has more available loaners. More

Jacob had all the answers and I was very pleased with his service and my vehicle. Nick the technician was very professional with his assessment and video walkthrough of my vehicle. I was very pleased with my service and my vehicle. Nick the technician was very professional with his assessment and video walkthrough of my vehicle. I was very pleased with my experience at BMW of Akron. More

They performed all requested services, and I was very pleased they covered all repairs under warranty on my 6 year old car. pleased they covered all repairs under warranty on my 6 year old car. More

Service staff was very professional. Service may be expensive, but I know it will be done right and completely. Alexandria was welcoming and helpful. Service may be expensive, but I know it will be done right and completely. Alexandria was welcoming and helpful. More

The service staff are always professional, courteous and informative. They completed my job and gave me all the details I needed to take care of my care. Thanks again. informative. They completed my job and gave me all the details I needed to take care of my care. Thanks again. More

The reception of the vehicle was fast and easy. The person at the front desk was very professional The person at the front desk was very professional More

Friendly and helpful! Good communication on timing. Easy and positive experience so I would definitely recommend. Good communication on timing. Easy and positive experience so I would definitely recommend. More

Best service I ever did receive! Erin is the most friendliest service advisor! Everyone rocks! Erin is the most friendliest service advisor! Everyone rocks! More

Erin did an excellent job coordinating and arranging service. Both valet drivers were prompt, pleasant and professional. service. Both valet drivers were prompt, pleasant and professional. More