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BMW of Allentown

Allentown, PA

4.9
2,305 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,305 reviews

April 25, 2021

I came in looking to lease a 2021 BMW M340i xDrive. Chris Dait was my salesman and he was delight to work with. All the way from the introduction to signing the paperwork, he made everything smooth and stres More

by akalawur77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

BMW of Allentown responded

Thank you for sharing your purchase and trade-in experience with our team at Daniels BMW! We're so glad to hear Chris made the whole process smooth and stress-free. We know you are going to love your BMW M340i XDrive! We'll see you on the road!

April 23, 2021

I have been buying BMWs from Daniels since 1985, people are just great and the service is extraordinary. That statement says it all Thank you Daniels; good job. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

April 22, 2021

This is a great dealership. We love BMWs, their look and feel when driving. Ashley is wonderful! So friendly, and always welcoming when we come in the dealership. We love doing business with her. She gets More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of Allentown responded

Thanks for the awesome review, Jeanne! We're so glad Ashley has provided great care to you during your visits! Thank you for being a Daniels BMW customer!

May 25, 2021 -

Jeanne responded

Well, I guess I responded to soon, Since I put this review in, from what I understand, Ashley has left the dealership! We had money put down to buy a car and was never notified whether it was in or not. Waited and call them only to be told that she had left and we have know idea whether the car was there or not. We were told two different things about it. Anyway, We decided to not take the car because we feel we were not treated fairly, we were not informed of her leaving and not informed of whether the car was really there or not. Not asked to come in to see it ! It was strange!! It's to bad it's the only Bmw dealership close by.

April 22, 2021

This is my second BMW purchase from salesman David Simoes who delivers an incredible service and gives a very pleasant experience. Also I have been very pleased with the service department. My only disapp More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

BMW of Allentown responded

Frank, thank you for your loyal business with David at Daniels BMW! We will pass along your comments to management!

April 20, 2021

This dealership is friendly makes you feel welcome, no rush to make any sale and no surprises, David Simoes and the entire team at Daniels were excellent and great to work with. More

by falchaer05
Recommend Dealer
Yes
Employees Worked With
David Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

BMW of Allentown responded

We're so glad to hear this! Thank you for the great feedback on David and the Daniels BMW team. We look forward to your next visit.

April 20, 2021

My husband and I were extremely pleased with the attention we received at Daniels during our car buying process. Communication with everyone at the dealership, especially Ashley Alderfer on the sale More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Balik
Apr 21, 2021 -

BMW of Allentown responded

Angela, thanks so much for the 5-star review! Ashley and our team are so happy to hear you had a pleasant experience here at Daniels BMW! We appreciate you coming to see us and hope you enjoy your new ride!

April 19, 2021

We purchased our first Mini Cooper from Jolene and it was the best car purchasing experience we have had in 40 years of purchasing vehicles! More

by Foolnewton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jolene
Apr 20, 2021 -

BMW of Allentown responded

Thank you for stopping by to leave us a wonderful review! We're so happy Jolene helped you get into your first Mini! Congratulations and thank you for being part of the Daniels BMW family!

April 06, 2021

Knowlegable, helpful and personable.Great service!Andy Knowlegable, helpful and personable. Great service! Andy Balik was especially helpful, going above and beyond. John Evans made everything smooth an More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Balik
Apr 06, 2021 -

BMW of Allentown responded

All of us at Daniels BMW are happy to see this wonderful feedback! Thank you and we look forward to your next visit!

April 02, 2021

I don’t usually buy cars directly from official dealerships, but my recent buying experience at Daniels BMW with Jane and Brian was phenomenal. Jane went above and beyond to make sure that I receiv More

by finnwh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Amill, Jane Billig
Apr 02, 2021 -

BMW of Allentown responded

We always aim to go above and beyond for our customers at Daniels BMW! We're thrilled to hear Jane and Brian showed their commitment to this in your recent buying experience! Take care and enjoy your new ride!

April 01, 2021

Todd Simpson made sure my wagon got what it needed. Service folk are attentive and prompt. I was treated well by everyone at the store. More

by WILSONS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

BMW of Allentown responded

Thanks for the great review! It's so nice to hear Todd provided a five-star experience during your service visit! We appreciate your business and look forward to seeing you next time! - Daniels BMW

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