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BMW of Allentown
Allentown, PA
2,301 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,301 reviews
January 14, 2023
My X5 had to be driven around for an extra 40 minutes because of an error made by the mechanic. Which made an hour and a half visit into over 3 hours long. Used my gas for the extra 40 min ride and ne because of an error made by the mechanic. Which made an hour and a half visit into over 3 hours long. Used my gas for the extra 40 min ride and never offered a discount to my bill or replace the gas that was used for the error. More
by Conkey84
Employees Worked With
January 11, 2023
The employees at this service center are very professional and courteous! Robin Cox has been the service person who handled and helped processed my last several visits, including the one on 1/10 professional and courteous! Robin Cox has been the service person who handled and helped processed my last several visits, including the one on 1/10/23. I give Robin a 10 on a scale 1-10! Besides being professional, he is knowledgeable, courteous and friendly! I am very satisfied with the service I received! More
by Sandysmiles727
Employees Worked With
Robin Cox, Austin Schlemmer
January 11, 2023
Setting up an appointment was quick and easy. Lisa was wonderful and my car was returned clean in a timely manner! What else could you ask for? Five stars! Lisa was wonderful and my car was returned clean in a timely manner! What else could you ask for? Five stars! More
by MYBMWX3
Employees Worked With
January 11, 2023
This is an awesome dealership! This is the third BMW that we bought here. They really help you find the car that you are looking for. We had a great salesman that worked with us an This is the third BMW that we bought here. They really help you find the car that you are looking for. We had a great salesman that worked with us and helped us find exactly what we wanted! From our past experience, the service department is excellent. More
by bonnie
January 10, 2023
Been going here for years -Todd is the best. He makes good recommendations and gives good "real-world" advice (not only to profit the dealership). The dealership also allows you to bring your ow He makes good recommendations and gives good "real-world" advice (not only to profit the dealership). The dealership also allows you to bring your own parts and they will install them. Good workmanship and easy to make an appointment online. More
by Cl0ud7
Employees Worked With
January 09, 2023
Clean, bright and welcoming building. Justin was knowledgeable and took time to work with us in the purchase. Justin was knowledgeable and took time to work with us in the purchase. More
by Customer1
Employees Worked With
January 07, 2023
Robin explained everything and they fixed my mini ! Super car was returned clean and washed Just wish it wasn’t so expensive ! Super car was returned clean and washed Just wish it wasn’t so expensive ! More
by Ddapko
Employees Worked With
Other Employees :
Robin C, Austin Schlemmer, Ryan Mertz
January 06, 2023
I always get top rate service! I have been a customer since 1995! They take good care of my car.. I have been a customer since 1995! They take good care of my car.. More
by mezweizig
Employees Worked With
January 06, 2023
Daniels BMW continues to set the standard for service excellence, from check-in through check-out. excellence, from check-in through check-out. More
by Wilson Black
Employees Worked With
January 06, 2023
We took our X-5 in for a state inspection and emissions test. Lisa was our Service Manager. She was very pleasant, courteous and professional. The service department completed our service quickly. We’re test. Lisa was our Service Manager. She was very pleasant, courteous and professional. The service department completed our service quickly. We’re very satisfied with our relationship with Daniels BMW. More
by ScottM
Employees Worked With
