BMW of Allentown

The service at Allentown Mini is such a pleasure to deal with. Austin is flexible on the set up and return of my countryman . I appreciate how on return of vehicle, a data report is given which lets me kno with. Austin is flexible on the set up and return of my countryman . I appreciate how on return of vehicle, a data report is given which lets me know both the current status of the car but also what may need updating in the near/ far future. Thanks for your efficiency and kindness! More

Ethan is a top notch professional, and a true asset to the BMW community, highly recommended the BMW community, highly recommended More

I recently purchased a vehicle from this dealer. My Salesman created a relaxed, pressure-free sales environment and made extra effort to get vehicle delivery scheduled at a convenient time that fit My Salesman created a relaxed, pressure-free sales environment and made extra effort to get vehicle delivery scheduled at a convenient time that fit into my busy schedule. More

The dealership was excellent and provided all information needed for a satisfying new car purchase needed for a satisfying new car purchase More

Exellent service,very professional crew. Recommended for everybody. Evrything was done on time and very friendly people. Recommended for everybody. Evrything was done on time and very friendly people. More

This is my 4th time dealing with Mini of Allentown. Matt was very helpful took time to answer all of my questions. Very helpful with helping me with the mini app. I’ll be back for my 5th. Matt was very helpful took time to answer all of my questions. Very helpful with helping me with the mini app. I’ll be back for my 5th. More

Daniels was efficient and clear about what needed work and what the options and costs would be. Highly recommended! and what the options and costs would be. Highly recommended! More

Was just there for two recalls. Service was okay nothing special. Took almost two days to diagnose the car and then another week for the part to come in and complete car. Communi Service was okay nothing special. Took almost two days to diagnose the car and then another week for the part to come in and complete car. Communication throughout the time could have been more timely, but they're busy so whatever. The main issue was the suggested cost to replace an air filter. I declined since they wanted $196.89 to replace it. The MSRP on the part is $72.06 so $124.83 for 15 minutes of labor if that, are they crazy. That equates to almost $500 an hour for labor. We all know dealers are more expensive but this is crazy. Obviously, their general labor rate is not that high, but they must be padding labor time on some customer pay items. When I got home with the car, I checked the air filter, and it's okay, it took 15 minutes. Would have been less but one of the filter housing clips wanted to be a pain. Consumers, please educate yourselves on the true cost of things. Just because it's a BMW doesn't require you to pay crazy dealer prices on some items. More

Reps were courteous and attentive. Little bit longer wait to talk to service rep as well as for the courtesy driver to take me to my place of employment. Service report well detailed a Little bit longer wait to talk to service rep as well as for the courtesy driver to take me to my place of employment. Service report well detailed and video of inspect a good idea that maybe more the norm for dealerships than I’m use to. Check out was smooth although did not wash my car as expected. But the driver noted this to me as I was taking the car and asked if I wanted it washed which he did and had to wait a little longer but appreciate his observation and effort to correct More

Ethan was great. Car was ready when promised and everything was done properly. Thank you. Car was ready when promised and everything was done properly. Thank you. More